TSLOTS Design Technician

TSLOTS Designers play a critical role in the growth of TSLOTS. Given that that the responsibilities of this role vary widely, a candidate must be adaptable and committed to the success of the product line.

What You Will Be Responsible For :

• Add incoming RFQs to the queue and set clear expectations with customers.
• Communicate with customers via phone and email.
• Delegate requests to inside sales based on the nature of the request.
• Critically analyze drawings or 3D models and communicate any necessary changes to the customer.
• Create models and drawings in SolidWorks for customers based on basic sketches or descriptions.
• Determine the feasibility of customer requests. Anticipate any challenges and work with production to overcome them.
• Obtain pricing for non-standard items and determine list price.
• Complete New Item# Request forms.
• Generate quotes based on customer requests.
• Create and maintain quote folders.
• Communicate with production and purchasing to deliver accurate lead times to customers.
• Create machining and assembly drawings based on input from production in the print tracker.
• Communicate the customer's needs to production staff through explicit instruction, drawings, and 3d models.
• Inspect assemblies for dimensional accuracy and overall quality prior to shipment.
• Conversational CNC programming
• Act upon customer complaints through the creation of quotes for replacement parts and quote revisions.
• Review customer complaints and close the loop with notes and action.
• Develop / design jigs and tooling for production processes.
• Support production with waste stoppers, and continuous improvement.
• Support marketing by assisting in new product development and the creation of technical drawings.
• Support RSMs by participating in customer calls and visits.

What You Will Need :

What You’ll Love About Us :