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Logistics Support Representative - ATC

Border States Electric
Pewaukee, WI Full Time
POSTED ON 3/23/2025 CLOSED ON 4/22/2025

What are the responsibilities and job description for the Logistics Support Representative - ATC position at Border States Electric?

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work.

This position will be located in : Pewaukee , WI

Job Summary

Supports material management functions at designated work sites to meet our customer's project needs. Acts as a single-point-of-contact providing material planning, coordination and tracking including receiving, visual inspection and overall material project coordination between internal and external stakeholders.

Responsibilities

Essential Functions

  • Provides material planning, coordination, and tracking for multiple concurrent projects.
  • Supports material management functions at designated work sites to meet customer's project needs.
  • Acts as a single point of contact providing material planning, coordination and tracking including receiving, visual inspection and overall material project coordination.
  • Coordinates and communicates with internal and external stakeholders project material schedules and status including delivery, receipt and non-conformance.
  • Coordinates and reports value added services and special programs for strategic business relationship customers.
  • Stays current with company, state and federal regulations.
  • Maintains a clean and safe driving record.
  • Adheres to all safety protocols and training requirements.

Non-essential Functions

  • Assists with documenting Total Customer Cost Management (TCCM) savings scorecards for the services performed.
  • Assists with logistics coordination and delivery communications with BSE warehouse, drivers, contractors and customer.
  • Assists with quality assurance and on time delivery processes.
  • Assists with process development and documentation of BSE's value-added services.
  • Qualifications

  • 4-year business, industrial distribution or related degree or the equivalent in work experience.
  • Two years of prior customer service or other related work experience with knowledge of business processes and procedures.
  • Strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, Access, and PowerPoint).
  • Skills and Abilities

  • High degree of accuracy and attention to detail.
  • Ability to effectively plan, prioritize and organize.
  • Excellent customer service skills include being competent, accurate, responsive and engaged.
  • Physical Requirements

    Lift and carry requirements (weight and frequency) :

    Occasionally 0 - 33% Frequently 34 - 66% Continuously : 67 - 100%

  • Lift from Floor to Waist :
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Occasionally
  • 76 to 100 lbs. - Occasionally
  • 101 lbs. - Not at all
  • Above Waist Lift :
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Not at all
  • 76 to 100 lbs. - Not at all
  • 101 lbs. - Not at all
  • Unilateral Carry :
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Not at all
  • 51 to 75 lbs. - Not at all
  • 76 to 100 lbs. - Not at all
  • 101 lbs. - Not at all
  • Bilateral Carry :
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Occasionally
  • 76 to 100 lbs. - Not at all
  • 101 lbs. - Not at all
  • Physical Activity

    Frequency at which you would do the following in a typical day :

  • Sitting (a continuous period of being seated) - Frequently
  • Standing (for sustained periods of time) - Occasionally
  • Walking (moving about on foot to accomplish tasks) - Frequently
  • Bending / Stooping (downward and forward) - Occasionally
  • Crawling (moving about on hands and knees or hands and feet) - Not at all
  • Climbing / Walking Stairs (ascending or descending) - Occasionally
  • Reaching (extending arms in any direction) - Continuously
  • Crouching / Squatting (bending the body downward and forward by bending leg and spine) - Occasionally
  • Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
  • Balancing (maintaining body equilibrium to prevent falling) - Frequently
  • Repetitive Motion (substantial movement (motions) of the wrists, hands, and / or fingers) - Occasionally
  • Trunk Rotation (movement in any direction, whether standing or sitting, with at least one foot stationary and in contact with the floor) - Occasionally
  • Pushing / Pulling (using upper extremities to press against or draw or tug) - Occasionally
  • Handling (applying pressure to an object with the fingers and palm) - Continuously
  • Fingering (picking, pinching, typing; working primarily with fingers and not whole hand) - Frequently
  • Talking (expressing or exchanging ideas by means of the spoken word) - Occasionally
  • Driving (the control and operation of a fork lift) - Continuously
  • Desk Work (tasks generally performed at a desk, including use of a computer, printer, fax machine, telephone and other office equipment) - Frequently
  • Use of tools (safely operate equipment needed for receiving, conveying, stocking, packaging, and shipping parts) - Frequently
  • Hearing (perceiving the nature of sounds at normal speaking levels) - Continuously
  • Exposure (to adverse weather & temperature conditions) - Frequently
  • Travel (travel needed to perform job duties) - Occasionally
  • Additional Information

    This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.

    Our History

    Border States is a leader in the electrical supply distribution industry withover 120 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers' needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others.

    Values

    As a Border States employee-owner, you're responsible for living our mission, service philosophy and service standards.

    Our Purpose

    We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships, of outcomes, of every moment these unstoppable businesses need to deliver.

    Service Philosophy

    We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.

    Service Standards

    Border States employee-owners are competent, accurate, responsive, and engaged .

    Your career

    Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for?

    Border States has a competitive benefits package which includes but is not limited to :

    Health, Dental and Vision Benefits

    Accident, Critical Illness, Hospital Indemnity

    FSA & HSA

    Employee Stock Ownership Plan (ESOP)

    Disability Benefits

    401(k) Retirement Plan

    Life Insurance

    Employee Assistance Program

    Paid Holidays

    Paid Volunteer Time

    Personal Leave time and more!

    Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.

    Equal Opportunity For All

    It's not just the law.It's something we've believed in since our founding.We value the diversity of all of our employee-owners and will always be an equal opportunity employer.

    Drug Free / Smoke Free workplace

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