What are the responsibilities and job description for the Front of House Manager position at Bourbon's Kitchen?
Job Description:
As the Assistant Front of House Manager, you will play a crucial role in ensuring the smooth operation of our restaurant's front of house. You will work closely with the Front of House Manager to oversee service staff, maintain a welcoming atmosphere, and provide an exceptional experience for our guests. Your leadership and customer service skills will be essential in fostering a positive environment for both staff and patrons.
Key Responsibilities:
- Assist in managing daily front of house operations, ensuring high standards of service and guest satisfaction.
- Support the Front of House Manager in training, supervising, and mentoring staff.
- Monitor dining room activity, addressing guest needs and resolving any issues that arise promptly.
- Assist in scheduling and managing staff shifts to optimize service efficiency.
- Ensure cleanliness and organization of the dining area, bar, and reception.
- Collaborate with the kitchen team to ensure seamless communication and service delivery.
- Handle reservations, inquiries, and any special requests from guests.
- Implement and uphold health and safety regulations and company policies.
- Participate in staff meetings and contribute ideas for improving service and operations.
Qualifications:
- Previous experience in restaurant management or a supervisory role in a front of house setting.
- Strong leadership and interpersonal skills with a passion for customer service.
- Ability to thrive in a fast-paced, high-pressure environment.
- Excellent communication skills, both verbal and written.
- Proficient in point-of-sale systems and basic computer skills.
- Flexibility to work evenings, weekends, and holidays as needed.
What We Offer:
- Competitive pay
- Opportunities for career advancement within the growing restaurant group.
- A supportive and dynamic work environment.
- Employee discounts and perks.
Job Type: Part-time
Pay: From $48,000.00 per year
Expected hours: 24 – 40 per week
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $48,000