What are the responsibilities and job description for the Collections Manager position at Bradley Ford?
Riverview Auto Sales is seeking a Full time Collection Manager with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, take and process payments, collect on outstanding payments and handle title work.
At Riverview Auto Sales, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Riverview Auto Sales is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership.
If interested or need more information please feel free to reach out to Noah Hollingshead at 575-520-7356 or nhollingshead@bradleyautogroup.com
WHAT WE OFFER
- Medical and Dental
- 401K Plan
- Competitive wages
- Paid time off and vacation
- Growth opportunities
Responsibilities
- Calculate the customer’s bill using the dealership’s computer system
- Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
- Make change accurately and issue receipts to customers
- Answer phones and direct consumer to the proper department and follow up in a timely manner
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
- Assist the managers with various clerical duties as needed
- Be friendly, professional, courteous and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
- Experience with Auto masters and Dealertrack
- Professional personal appearance
- Clean driving record
