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Experienced Ford Fleet Service Advisor

Brandon Ford Fleet Service Dept
Tampa, FL Full Time
POSTED ON 12/12/2024 CLOSED ON 1/30/2025

What are the responsibilities and job description for the Experienced Ford Fleet Service Advisor position at Brandon Ford Fleet Service Dept?

Brandon Ford is Tampa's leading dealership with a consecutive 22 years as Presidents Award winners.

Our Fleet Service Center is expanding, and we need a highly motivated person that has experience working with Fleet companies and Fleet billing.

We are looking for a personable Service Advisor to act as the liaison between our Fleet customers and technicians. The Service Advisor's responsibilities include greeting customers, listening to requests, estimating costs, providing estimates, and verifying warranty coverage. The Service Advisor will ensure customer service by working with customers to determine their vehicle issues and concerns, determining the repair timeline, and working with technicians to convey the customers' concerns with accurate descriptions.

You need to have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry. If you are looking for a career this is your opportunity.

Requirements

  • Demonstrate extreme attention to detail.
  • Must have a valid Florida driver's license, and a clean driving record.
  • Strong communication, and excellent customer service skills.
  • Must be able to pass a background and drug screening.
  • High school diploma or equivalent.
  • Computer proficiency.
  • Experience with shop management software.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off

Shift:

  • Day shift

Work Days:

  • Monday to Friday
  • Rotating weekends

License/Certification:

  • Driver's License (Required)

Work Location: In person

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