What are the responsibilities and job description for the Inside Sales Manager position at Bray Intl Brand?
Leverage your in-depth experience as an Inside Sales Manager for an industrial product manufacturer and take your career to new heights with Bray Commercial Division, a leading manufacturer of valves and flow control products. In this mission-critical role, you will be on the front lines of our customer experience, overseeing everything from product pricing to customer relations to the continued growth and development of our Inside Sales and Customer Support teams. You will be the trusted partner for our high-profile customers and internal clients, ensuring that their expectations for order fulfillment and quality are not only achieved but exceeded whenever possible. You will have the opportunity to help shape the future of BCD as you implement processes and procedures that improve the efficiency of our customer support. This is truly a career defining opportunity to be part of a dynamic team that is committed to staying at the forefront of our industry.
Essential Job Functions and Responsibilities: Daily review of bookings and commission splits; Compile monthly complaint data; Maintain essential Customer Service Representative (CSR) duties; Review Credit submissions for accuracy; Assist CSR’s with expediting orders/finding alternates; Develop and maintain training materials; Support CS Group with on-going training; Liaison between CS and other BCD departments; Manage account assignments; Compile Sales numbers (by region, vs. goal) for Mgt. review; Check CSR orders for accuracy; provide personnel and morale support; various other duties as required.
Qualifications and Core Competencies (Knowledge, Skills & Abilities): College degree, or high school diploma plus relative inside sales management experience; exceptional multi-tasking and organizational skills; Basic computer skills (MS Office); excellent written and verbal communication skills.
Why Work for Us?
At Bray International, we are the leading provider of industrial valves, actuators, and related control products, renowned for our innovative flow control solutions worldwide. Joining our team means becoming part of a company that values excellence, integrity, and collaboration.
What We Offer:
- Competitive Pay Plans
- Comprehensive Benefits: Enjoy industry-leading benefits effective the first of the month after you have worked 30 days, including:
- Medical, dental, vision, and life insurance
- Paid holidays and vacation
- 401(k) plan with matching contributions
- Healthy Work Environment: We provide a smoke-free, drug-free workplace to ensure a safe and productive atmosphere for all employees.
- Career Growth: We are committed to your professional development, offering numerous opportunities for advancement within the organization.
- An Exceptional Company Culture: Bray is a Family-owned and operated business with over 30 Years of Engineered Excellence
Join Bray International and be part of a dynamic team dedicated to shaping the future of flow control solutions!
