Front Desk Coordinator

Brennan Behavior Group is seeking a highly organized and empathetic Front Desk Coordinator to join our dynamic team. We are a multidisciplinary practice committed to supporting individuals and families through comprehensive mental health and developmental services.

Key Responsibilities:

• Serve as the first point of contact for clients, offering a warm, professional welcome both in person and over the phone.
• Manage client scheduling, ensuring smooth coordination between appointments and therapist availability.
• Perform data analysis and reporting to track client engagement and practice outcomes.
• Handle a variety of administrative tasks, including billing, record-keeping, and client communication.
• Work closely with clients, including those facing mental health challenges, requiring patience and understanding.
• Coordinate time-sensitive tasks, ensuring the seamless management of multiple responsibilities.
• Ability to adapt to evolving policies and procedures, with flexibility to adjust responsibilities as needed.

Qualifications:

• Proven experience in customer service or front desk roles, preferably in a healthcare or mental health setting.
• Strong data analysis skills with attention to detail.
• Excellent time and task management capabilities, able to prioritize and multitask effectively.
• Sensitivity and understanding of mental health challenges and how they impact individuals.
• Ability to work in a fast-paced, client-centered environment.

Why Join Us? At Brennan Behavior Group, you'll have the opportunity to be part of a compassionate team that truly makes a difference. We offer a supportive work environment with room for growth and professional development.

Job Type: Full-time

Pay: $17.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work Location: In person

Salary : $17