What are the responsibilities and job description for the Bilingual Spanish Receptionist position at Bridge City Law?
Bridge City Law is a different kind of personal injury law firm. We are a team of legal professionals who share the same values and beliefs about how people deserve to be treated and have built our success on serving and being of service to our clients.
At Bridge City Law, we believe the work we do is not just a job. How we care for our clients, support our teammates, be of service in our community, and contribute to caring for our environment are as important as the legal work we do for our clients.
To ensure we meet and maintain the highest standards of social and environmental performance, public transparency, and legal accountability, every three years, we voluntarily participate in a rigorous assessment and certification process, administered and verified by the global non-profit B Lap to receive our B Corp Certification.
We passionately seek justice for our clients and help them navigate a complex legal system by providing expertise and guidance and taking care of their legal needs so they can focus on what’s most important — recovering from their injuries, caring for their families, and managing their work and other responsibilities.
One of our core values at Bridge City Law is responsiveness and we aim for excellence in our interactions and communications with both our clients and team members. Efficient, well-organized, and clearly communicated processes, procedures, and systems are the foundation for our exemplary service approach and key to our success.
We value work-life and personal-life balance and have cultivated exceptional office morale and an environment where quality of life is the culture. Bridge City Law offers a hybrid work model designed to support flexibility in managing work and personal responsibilities with greater ease.
Our firm embraces inclusion and prioritizes cultivating a diverse team of professionals. We contribute to positive social change by participating in community programs that elevate and advance equity and inclusivity and drive innovation and sustainability to address our most pressing environmental needs.
OBJECTIVES OF THE RECEPTIONS ROLE
The Bridge City Law Receptionist provides essential administrative and clerical support for the efficient and organized flow and functioning of the office. Our Receptionist is often the first person that guests interact with at our firm. The candidate filling this position is important to the image of the firm, and being friendly, professional, and articulate is essential. The Bridge City Law Receptionist is responsible for creating a welcoming atmosphere by greeting visitors, directing visitor traffic throughout the day, answering phone calls, and serving as an information center for visitors and Bridge City Law team members. The Receptionist reports to the Office Administrator, and from time to time, they will be given tasks to complete by the attorneys and paralegals in the office.
SPECIFIC JOB DUTIES AND RESPONSIBILITIES
- Greet guests with a positive, helpful attitude and offer beverages as soon as they arrive at the office
- Notify the appropriate person when they have a guest
- Ensure the reception area, conference room, copy room, and kitchen are clean, tidy, and presentable at all times
- Prepare conference room for and clean up after events
- Answer, screen, and forward incoming phone calls
- Forward voicemail messages in our general mailbox to the appropriate people
- Sort, scan, and deliver incoming faxes, mail, and deliveries
- Take outgoing mail down to the mailbox daily
- Obtain intake information from prospective clients
- Track intakes, attorney no-rep letters, and referrals
- Assist paralegals and attorneys with various clerical tasks and opening new client files
- This position is full-time, Monday through Friday, 8:00 AM - 5:00 PM, working on-site at Bridge City Law’s downtown Portland offices
REQUIREMENTS
- Bilingual Spanish
- Receptionist experience and familiarity with multi-line telephone systems
- Previous administrative or clerical experience (1-2 years)
- Experience using computer systems
- Proficiency in Microsoft Office and Adobe Pro
- Strong communication and customer service skills
- Excellent organizational skills
COMPENSATION PACKAGE
- The position pays $20 - $22/hour, based on the candidate’s experience and skills.
- Additionally, this position offers a $1,250 quarterly performance bonus -- based on meeting outlined growth goals for each quarter.
- The full-time position comes with the following benefits:
- An inclusive, welcoming, and caring culture
- 401(k) with a 3% employer contribution
- Medical, dental, and vision insurance or HSA, including free preventative care
- Flexible spending accounts
- 80 hours of paid time off in your first year
- Paid and unpaid sick leave where applicable
- Short and long-term disability
- TriMet Reimbursement or Downtown parking expense allowance
- Parental and family leave
- Paid quarterly team and personal community service days
We are an equal opportunity employer and believe that each individual in our firm, the way we serve our clients, and how we contribute to our community are better when there is equity and diverse perspectives come together.
If you are interested in exploring this position and joining our team, please send your resume and a cover letter, including what interests you about this specific opportunity, to our Office Administrator, Kari Rose at Kari@BridgeCityLawFirm.com.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Do you have previous experience with a multi-line telephone system?
Experience:
- Administrative or Clerical: 2 years (Required)
Language:
- Spanish (Required)
Ability to Relocate:
- Portland, OR 97205: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $22