What are the responsibilities and job description for the Customer Service Representative position at Bridges Staffing?
This Customer Service Representative position at Metal Supermarkets is a dynamic role that requires a combination of customer service skills, technical knowledge, and adaptability. Here's a comprehensive overview of the position :
Primary Responsibilities
- Address service needs of Metal Supermarkets' customers1
- Handle orders and inquiries via phone, email, and in-person5
- Assist trade professionals and DIY customers with material needs
- Operate specialized software to source materials and process orders5
- Provide consistent, superior customer service
- Respond promptly to order requests, quotes, and delivery follow-ups
- Build sustainable relationships with customers
- Generate sales leads and develop new customers
- Support sales / budget targets and manage stock control
Key Skills Required
Work Environment
Qualifications
Compensation
This role is ideal for someone who is passionate about customer service, enjoys problem-solving, and has an interest in learning about metal products and industry practices. The position offers an opportunity to develop both technical and interpersonal skills in a dynamic work environment.
About Bridges Staffing :
Our agency is all about matching unique individuals with fantastic jobs from the executive suite to the factory floor. To give you the greatest experience possible, we use our passion for people to provide the best workforce solutions in Charleston, Savannah and Mobile, AL. Our staffing agency team includes some of the industry's most experienced, intelligent, and talented staffing professionals. The workforce has seen a lot of changes, but Bridges Staffing Agency is here to help. Whether you're looking for temporary staffing or direct hire staffing, allow our team of staffing professionals to find your next top talent. We understand that each company's operating needs and each individual's job hunt are unique. Whether you're a job seeker looking for work or a business looking for employees who deliver, we can help.
Salary : $18
