Director of Technology, Customer 360

The Director, Technology Customer 360 will shape, architect and socialize strategic investments to help the organization deliver next-generation technology. Will create and communicate detailed technology architecture and implementation roadmap. Leads technical teams through design and development of technology platforms integrated with transactional systems, external data sources, and marketing activation platforms. Provides subject matter expertise on transformational initiatives and business value.

Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.

This is a hybrid role in our Newton, MA office.

What you will be doing :

• Lead meetings and workshops driving to key decisions and all things relevant to the overall technology initiative and marketing enablement ecosystem as it relates to data, integrations, and activations.
• Act as overall program lead implementing technology initiatives and technical lead overseeing technical delivery from strategy and roadmap planning to project mobilization to technical implementation.
• Define and implement marketing solutions that deliver on data-driven, personalized, one-to-one experiences.
• Keep informed of the latest technology trends and innovations across all digital capability areas (data integration, master data, customer data, marketing automation, marketing resource management, digital asset management, web content management, and commerce).
• Provide points of view on vendor platforms and technology landscape to support client transformation initiatives.

What we hope you bring to the role :

Additional Job Requirements :

Compensation Range :

The annual salary range of this role is : $170,000 - $190,000 with a 10% annual bonus plan and restricted stock units. The range of compensation listed here or that may be discussed in the interview process is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

Life at Bright Horizons :

Our home office employees support all facets of our business - and no matter which department you join, you'll be part of a passionate team doing work that makes a difference in the lives of children and families. Our people are the heart of our company. Because we're as committed to our own employees as we are to the clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Here, you'll find traditional perks (health insurance, 401(k), PTO, and flex spending) plus childcare discounts, education assistance, and so much more. Join us to experience how we support our people to realize their passion, possibilities, and purpose both at work and at home. All in a workplace where you can be you. Come build a brighter future with us.

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Salary : $170,000 - $190,000