What are the responsibilities and job description for the IT Help Desk position at Bright Vision Technologies?
Bright Vision Technologies has an immediate opportunity for a Destop Support Specialist based out of Conshohocken, PA.
Would you like to know more about this opportunity? For immediate consideration, please send your resume directly to Sreedhar or contact us via phone at 972-514-4756.
At BVTeck, we are committed to providing equal employment opportunities and fostering an inclusive work environment. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or any other protected status. If you require accommodations during the recruitment process, please let us know.
Job Title: Desktop Support Specialist
Location: Onsite at 1001 Washington St., Conshohocken, PA 19428
Bright Vision Technologies is seeking a Desktop Support Specialist to provide technical assistance for employees by troubleshooting hardware, software, and network issues.
Responsibilities:
- Provide Tier 1 & Tier 2 support for desktops, laptops, printers, and mobile devices.
- Troubleshoot Windows/macOS, Office 365, Active Directory, and VPN connectivity.
- Assist with software installations, updates, and configurations.
- Maintain IT asset inventory and coordinate hardware repairs.
- Ensure system security, updates, and compliance with IT policies.
- Support network issues (Wi-Fi, VPN, TCP/IP, DNS, DHCP).
- Document troubleshooting steps and collaborate on IT projects.
Requirements:
- 2-4 years of experience in desktop support or IT helpdesk.
- Strong knowledge of Windows/macOS, Office 365, and Active Directory.
- Excellent problem-solving and communication skills.
- Preferred: CompTIA A , ITIL, or Microsoft certifications.
Would you like to know more about this opportunity? For immediate consideration, please send your resume directly to Sreedhar or contact us via phone at 972-514-4756.
At BVTeck, we are committed to providing equal employment opportunities and fostering an inclusive work environment. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or any other protected status. If you require accommodations during the recruitment process, please let us know.
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