Case Manager (Behavioral Health)

Position Summary: This position performs case management work to facilitate the treatment plan process for clients referred for services. The primary role of a QBHS is managing an assigned caseload to provide Community Psychiatric Services and Treatment (CPST) and Therapeutic Behavioral Services (TBS) based on the medical necessity, consistent with clinical recommendation and client needs. 

Job Responsibilities for Mental Health Contractor

• • • Maintain Confidentiality: Uphold the confidentiality of records related to clients’ treatment, in compliance with all agency and legal standards.
    • Interpersonal Competence: Demonstrate a high level of interpersonal skill when working with both agency staff and clients.
    • Time Management & Evidence-Based Practice: Employ excellent time management skills and an interest in using evidence-based approaches to support mental health care.
    • Client Assignment and Monitoring: Receive client assignments in need of mental health services, monitoring behavior in alignment with treatment plan goals and individual needs.
    • Client Record Familiarity: Review clients’ medical records to ensure effective services, including assessments, treatment recommendations, psychological reports, and psychiatric assessments. Refer clients to social service agencies as appropriate.
    • Intervention Provision: Deliver behavioral, case management, and skill-building interventions as identified in clients' individual service plans, adhering strictly to the scope of the position; therapeutic or counseling services are outside the scope of this role.
    • Crisis Intervention: Respond promptly and appropriately to mental health emergencies, adhering to established crisis intervention protocols.
    • Professional Development: Stay current with new developments in the field through reading, attending courses and seminars, and networking with other social service agencies.
    • Electronic Correspondence: Check emails daily, responding to administrative requests within a 2 hour window.
    • Timely Documentation and Billing: Submit billing and related paperwork promptly, including BIRP notes within 24 hours from the service date for all clients.
    • Case Documentation: Document all service contacts in a timely manner, including consultations with other professionals and updates to treatment plans, maintaining records per agency and regulatory standards.
    • Interdisciplinary Meetings: Participate regularly in interdisciplinary staff meetings and trainings.
    • Clinical Supervision: Attend supervision sessions with the Clinical Director as scheduled.
    • Additional Duties: Perform other duties as assigned by the supervisor or the agency’s Chief Executive Officer.

Compensation:
This contract position is compensated at a rate of $30 per billable hour. Only hours billable to clients are eligible for compensation.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 Education and/or Experience

• Preferably a Bachelor’s degree (or higher) from an accredited college or university (minimum High School Diploma)

• Minimum one (1 ) plus years of experience in a mental health or social services environment. Minimum three (3 ) plus years of experience in a mental health or social services environment to deliver TBS services.

• Successful completion of Brighter Tomorrow Community Services New Hire Orientation

• Successful clearance of the following background checks and registries

• Bureau of Criminal Investigation (BCI)

• Federal Bureau of Investigation (FBI)

Salary : $30