What are the responsibilities and job description for the Shipping and Receiving Supervisor position at Britt Tool Inc?
Position Overview: We are seeking a dedicated and experienced Shipping and Receiving Supervisor to manage and oversee the day-to-day operations of our shipping and receiving department. The ideal candidate will ensure efficient, accurate, and timely processing of incoming and outgoing shipments while supervising a team to maintain the highest level of service and quality control. This role involves collaborating with multiple departments to streamline inventory management and ensure customer satisfaction.
Key Responsibilities:
- Supervise and lead the shipping and receiving team, ensuring effective and efficient handling of all incoming and outgoing products.
- Oversee the unloading and inspection of incoming shipments and verify the accuracy of received goods against purchase orders.
- Coordinate the packing and preparation of outgoing shipments, ensuring accuracy, proper labeling, and timely dispatch.
- Ensure compliance with all safety regulations, company policies, and best practices related to handling, storage, and shipment of goods.
- Coordinate with other departments (inventory control, procurement, and customer service) to resolve any discrepancies or issues.
- Provide training, guidance, and support to team members, fostering a productive and positive work environment.
- Resolve customer complaints or discrepancies related to shipments, returns, or damaged goods.
Qualifications:
- High school diploma or equivalent (Associate's degree or higher preferred).
- Proven experience in a shipping and receiving or warehouse environment, with at least 2-3 years in a supervisory or lead role.
- Strong knowledge of shipping and receiving procedures, inventory management, and safety protocols.
- Ability to operate warehouse equipment, including forklifts and pallet jacks (certifications preferred).
- Excellent organizational and problem-solving skills.
- Strong attention to detail and ability to multitask effectively in a fast-paced environment.
- Excellent communication and leadership skills to manage and motivate a team.
- Ability to work under pressure, meet deadlines, and handle shifting priorities.