What are the responsibilities and job description for the Assistant Manager of Learning and Development position at Broad River Retail?
AT A GLANCE :
The Learning & Development Assistant Manager reports directly to the Learning & Development Manager and is part of the People Department. This role will support department-specific and Enterprise-wide learning and development initiatives and objectives. With guidance from the Learning and Development Manager, this person will assist in prioritizing training needs and requests. They will collaborate with various levels of leadership on training initiatives to update content, develop new materials aligned with business objectives and performance / behavior gaps, and facilitate training programs.
DAY IN THE LIFE AS THIS MEMORY MAKER :
- Assist in identifying, understanding, prioritizing, and supporting training needs in collaboration with department leaders.
- Develop and maintain working relationships with supervisors and front-line Memory Makers to support business functions and role-specific training.
- Support Subject Matter Experts (SMEs) to maintain and refine training content.
- Maintain connections across the organization to stay informed of potential training needs and analyze performance deficiencies in collaboration with functional teams.
- Prepare and assist with the distribution of training materials, including participant & facilitator guides, handouts, and evaluation forms, support and deliver presentations and audiovisual setup.
- Act as a technical resource and SME for training programs that are developed and presented.
- Facilitate training sessions, effectively managing group discussions to enhance the learning experience.
- Assist in analyzing training effectiveness by gathering and utilizing evaluation results and feedback to recommend adjustments for learner comprehension and application.
- Provide support in evaluating employee performance after training sessions and suggesting additional learning opportunities as needed.
- Evaluate individual and organizational development needs
- Contribute to the administration of the Learning Management System (LMS) by assisting with course assignments, learning paths, reporting, and addressing Memory Maker inquiries.
WHAT YOU’LL NEED TO SUCCEED :
WORKPLACE ENVIRONMENT :
While performing the duties of this job the employee is :
In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.
MEMORY MAKER PERKS & BENEFITS :
CULTURE SNAPSHOT :
Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of ‘ Furnishing Life’s Best Memories’ . At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone that works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities.
We take pride in training and developing our teams so that they can provide a premier customer experience to every guest. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley Furniture licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.
OUR COMMITMENT TO YOU :
Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.
