Administrative Assistant - Residential Treatment Facility

Job Description:
Broadstep Behavioral Health is actively hiring for an Administrative Assistant in Kingstree, SC. The Administrative Assistant is responsible for providing high quality, professional, organized, accurate, and timely administrative/clerical support in the completion of multiple department-specific strategic and ad hoc projects as assigned. This role reports to the Executive Administrator of the Psychiatric Residential Treatment Facility.

About the Company:
Broadstep has been a leader in providing a continuum of physical, emotional, and mental support for children and adults with intellectual and developmental disabilities (I/DD), mental illness, and co-occurring disorders for over 45 years.

Broadstep’s South Carolina programs offer compassionate care and evidence-based practices to stabilize, treat, and formalize a discharge plan at admission to move each individual to a community placement or family home when leaving one of our three Psychiatric Residential Treatment Facilities in the state. All South Carolina programs offer highly individualized treatment provided by a multidisciplinary team of physicians, nurses, psychiatrists, therapists and direct support professionals. South Carolina offers a continuum of services to meet individual needs and is CARF accredited.

Go to https://www.broadstep.com/ to learn more about the company.

Schedule & Location:

• Full-Time, Monday-Friday, 8am-5pm with flexibility.
• Located in Kingstree, SC

 Job Type:
This is a fully onsite role that is not eligible for remote work.

Job Duties:

• Assist and support field management on projects and daily business needs.
• Handles incoming calls, emails, and company related correspondence daily, including customer inquiries and complaints, routing inquiries/requests to appropriate individual/department for response, following up and providing any coordination necessary to ensure response occurs in timely, efficient manner.
• Assist customers with immediate needs and help employees with tasks related to customer requests.
• Track paperwork, process new work/projects, change the status of work/projects, create invoices for all jobs and keep a detailed record of start and end dates in a separate log.
• Establish and maintain a filing system, ensuring documentation/information is current and can be readily retrieved.
• Organize and coordinate staff and other meetings, including preparing materials pertaining to agenda items, following up with staff members regarding status of action items, etc.
• Maintain a safe work environment by following and supporting safe practices.
• Assist/provide backup support to other office support employees as required.
• Coordinate special projects as assigned.
• Calendar management
• Perform other duties as required and/or assigned.

Qualifications:

• High School Diploma, or equivalent.
• 2 years of related clerical or administrative experience
• Strong organizational skills with high attention to detail and quality of work
• Ability to work under pressure to meet deadlines in a fast-paced, dynamic environment while managing multiple tasks.
• Ability to establish and maintain strong relationships and deliver exceptional customer service experience to both internal and external customers.
• Ability to effectively take action to solve problems while exhibiting sound judgement.
• Excellent written and verbal communication skills.
• Ability to be results-oriented, taking initiative to make things happen, accept accountability, and have a “can do” attitude.
• Advanced proficiency in Microsoft Office applications.

 What we offer:

• 4 weeks of Paid Time Off in your first year!
• Medical/Dental/Vision
• 401K
• Life Insurance
• Long Term Disability
• Paid Holidays

Broadstep, Inc. is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability.

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