Director or Residential Services

Broward House, Inc. is a not for profit social service agency serving Broward County with multiple programs for individual infected and affected by HIV, homelessness, incarceration, substance abuse and mental health. 

This position requires planning, coordinating and monitoring all programmatic, contractual and fiscal activities for the Residential Services department for efficient, effective operations and compliance with established licensing and standards of care requirements.  

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develops, implements, assesses, monitors and revises service programs in order to meet stakeholder needs, including client, funding and licensing entities.
• Formulates, reviews and revises policies and procedures to ensure best practice 
• Coordinates and maintains compliance to accreditation standards, documentation and records as required by regulatory agencies.
• Fiscal monitoring and analysis of programmatic and department budgets with attention to overall agency financials. Maximizing utilization of available funding.
• Provides oversite for facility standards including Department of Health Standard, HQS and OSHA.
• Track, report and analyze statistical data regarding program performance
• Develops, implements and monitors strategies to maximize productivity, outcome standards, service delivery and revenues
• Prepares reports in accordance with regulatory agency standards including outcome measures developed by funders and internal standards
• Address client grievances and agency incident with written responses including licensing and funding documentation, as appropriate
• Maintains appropriate staffing patterns with qualified personnel through hiring, supervision and training.
• Monitors and supports clinical competencies through accepted discipline supervision standards.
• Ongoing evaluation of employee performance and training needs
• Develop and maintain linkages with collaborating community agencies, businesses and landlords
• Engages, counsels, manages, motivates and effectively works with high-risk, vulnerable client population, including chemically dependent persons
• Participates in committees, task forces and meetings as assigned.
• Other duties as assigned.To perform this job successfully, an individual must be able to perform each essential function satisfactorily. This list of essential functions is not intended to be exhaustive. Broward House reserves the right to revise this job description as needed. 

KNOWLEDGE, SKILLS, AND ABILITIES

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  

• Advanced knowledge of HIV disease, intervention and prevention.
• Knowledge of AHCA and accreditation standards
• Critical review of policies and procedures
• Ability to respond to critical/crisis situations effectively
• Knowledge management principles and practices
• Creative and solution focused
• Effective verbal and written communication skills
• Ability to handle confidential information appropriately
• Ability to establish and maintain effective working relationships with employees, collaborating agencies and the public
• Ability to demonstrate and model culturally competent behavior
• Moderate to advanced computer skills required: Microsoft Office, Multiple Databases, Scheduling Programs
• Basic math skills required: addition, subtraction, multiplication, and division
• Ability to work independently with minimal direction
• Basic office equipment operation skills
• Ability to work under pressure and to assess changing priorities and competing deadlines is essential
• Flexibility and ability to cope with several tasks simultaneously
• Must be physically and mentally fit to respond to emergency situations.

ADA

The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

POSTIONS SUPERVISED

Department staff including Nursing, Kitchen, Social worker, Resident Support Staff and administrative staff and other health disciplines as required.

EDUCATION AND WORK EXPERIENCE

• Master’s degree Social Work, Mental Health Counseling or Marriage and Family Counseling with a Florida State License as LCSW, LMHC or LMFT OR Registered Nurse
• Five years’ experience in Human Service services, Residential and/or Substance Abuse Treatment experience preferred  
• Two years of supervisory and program management experience

CERTIFICATES, LICENSES, REGISTRATION

• Florida State License as LCSW, LMHC or LMFT or RN
• Valid Florida Drivers License and ongoing proof of insurance
• AHCA Level II background screening
• HIV 500
• Florida ALF Core Training and Administrator
• HOWPA / HUDE Certifications

Important Notes

Applicants must submit to and pass a Level 2 Background and Pre-employment Drug Screening.