What are the responsibilities and job description for the Front Desk Specialist position at Brown Chiropractic and Wellness Center?
Job Description
(Kindly ensure you can work established hours before applying)
Brown Chiropractic has been serving the community for 30 years. Join our dynamic team as a Front Desk Receptionist at a prestigious establishment in Yarmouth, ME We are dedicated to providing exceptional service and creating a welcoming environment for our patients. As the first point of contact, you will play a crucial role in ensuring smooth operations and delivering outstanding patient care.
Overview:
As a Front Desk Receptionist, you will be responsible for managing the reception area, greeting patients, answering phone calls, scheduling, and providing administrative support. Your professionalism and friendly demeanor will set the tone for a positive experience for all who enter our premises.
We are owned by LifeLynx, an organization who's mission is to create the very best patient and employee experiences.
Hours:
Monday: 7:45-4:45
Tuesday/Thursday: 9:30-6
Wednesday: 8-5
Friday: 8:30-5:30
Duties: (but not limited to)
- Greet and assist patients in person, over the phone, or digitally with professionalism and courtesy.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person, by telephone, or digitally.
- Maintains full schedules for providers.
- Handle patient check-ins, paperwork, insurance verification, patient check-outs. etc.
- Maintain cleanliness and organization of the reception area.
- Maintains patient files/ records
- Collects patient receivables
- Coordinate with Chiropractors and office manager to ensure seamless patient care.
- Assist in clerical tasks such as filing, data entry, and record keeping.
- Maintain HIPAA compliance.
Requirements/Preferred:
- Excellent communication skills and a friendly demeanor.
- Welcoming and outgoing demeanor
- Strong interpersonal skills to interact with a diverse clientele
- Previous experience as a receptionist or in a customer-facing role is preferred.
If you are a detail-oriented individual with excellent communication skills and a passion for delivering exceptional patient care, we invite you to apply for this exciting opportunity
Apply now to be part of our team dedicated to excellence!
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Patient care: 1 year (Required)
- Customer service: 2 years (Preferred)
Ability to Commute:
- Yarmouth, ME 04096 (Required)
Ability to Relocate:
- Yarmouth, ME 04096: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $24