What are the responsibilities and job description for the Orthodontic Financial and Scheduling Coordinator position at Bruchal Orthodontics?
Overview
- 4 days per week (Tues - Fri), approximately 32 hours per week (8:30am - 5:30pm)
- Posting insurance payments, verifying insurance benefits, resolving insurance issues
- Creating and submitting insurance claims
- Take payments from patients and providing receipts
- Greeting patients, checking them in & out, and scheduling appointments
- Answering multi-line phone, email, and text messages
- Managing paper flow including scanning and uploading documents
- Managing the reception area (making guests feel welcome, cleaning and straightening on a regular basis, etc.)
Summary
This is a front desk position at a small, boutique orthodontic practice and we are looking for someone with a positive attitude and great customer service skills to greet and help make our patients feel welcome! You will be essential in helping create and submit insurance claims, post insurance payments, collect patient payments, resolve insurance issues and patient autopay issues, taking new patient information and scheduling new patient exams, and assisting existing patients and parents with scheduling appointments.
Reporting to the Office Manager, your core skills in dental administrative support and patient service will be vital in enhancing patient experiences. Additionally, your relevant skills in Microsoft Office and customer service will support effective communication and coordination among staff and patients. We are looking for someone who wants to work with a team to provide outstanding patient care and an amazing patient experience!
Qualifications
- Proven experience in dental administrative support and front desk operations
- Strong knowledge of medical records management and patient service
- Familiarity with dental patient management software
- Familiarity with HIPAA regulations and dental terminology
- Excellent computer skills, including Microsoft Office and multi-line phone systems
- Strong clerical and organizational skills with attention to detail
Job Type: Full-time
Pay: From $22.00 per hour
Expected hours: 32 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Uniform allowance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $22