What are the responsibilities and job description for the Customer Service Representative position at BryLin Behavioral Health System?
Looking for a challenging and rewarding career that offers great pay and benefits? Look no further than BryLin Behavioral Health! We are seeking motivated individuals who are passionate about providing exceptional customer service to join our team as a Customer Service Representative.
Full Time
Shift: 2:00pm-10:00pm
At BryLin, we believe in investing in our employees and will provide comprehensive training to ensure you have the skills you need to succeed. If you have a high school diploma or GED, a valid NYS driver's license, and the ability to interact professionally with staff and communicate effectively both orally and in writing, we want to hear from you!
As a Customer Service Representative, you will play a critical role in ensuring the satisfaction of our patients and their families. Responsibilities include answering incoming calls, directing calls without error, maintaining a message center for patients, physicians, and employees, and announcing all codes and stat calls immediately and without error as outlined in policies and procedures book.
In addition to these responsibilities, you will also be responsible for completing the Change of Shift Report at the end of each shift and forwarding it to the Director of Admissions and Customer Service office.
At BryLin, we are committed to providing innovative and individualized care to our patients. Our mission is to be the first choice for healing, wellness, and recovery, and we are looking for individuals who share our passion for making a difference in people's lives.
We are currently hiring for full-time and part-time positions on all shifts, and our facility is conveniently located right on a bus route. If you are looking for a challenging and rewarding career in a dynamic and growing industry, BryLin Behavioral Health is the place for you! Apply today to join our team as a Customer Service Representative!
Must have the ability to pass pre-employment background checks including a drug screen.
Equal Opportunity Employer
Job Type: Full-time
Pay: $15.00 - $16.59 per hour
Expected hours: 37.5 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Evening shift
- Night shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Work setting:
- In-person
Application Question(s):
- Have you previously worked for or been hired by BryLin? MUST ANSWER
Education:
- High school or equivalent (Required)
Shift availability:
- Night Shift (Preferred)
Work Location: In person
Salary : $15 - $17