What are the responsibilities and job description for the IT Support Specialist I position at Buchanan County MO Government?
JOB
Job Summary: The primary priority of this position is the health of the Buchanan County, MO End User systems and equipment, including but not limited to Desktops, Laptops, and Servers.
EXAMPLE OF DUTIES
Essential Duties and Responsibilities: Responsible for maintenance of Buchanan County Information Technology Infrastructure including but not limited to: Servers, Data Storage, Data Protection, Network Switching, Network Routing, Firewall Configuration, Wireless Networks, Fuel Systems, Surveillance Systems, Door Access Control, VOIP Phone Systems, Detention Control Systems, Low Voltage Wiring, and Power Management SystemsResponsible for installation and maintenance of Buchanan County Information Technology Support Solutions including but not limited to: Hypervisors, Data Protection, Multi-Form Authentication, VPN, System Imaging, System Monitoring and Management, Password Management, Video Conferencing, Website Hosting, Office365, and Law Enforcement Vehicle CommunicationsResponsible for end user deployment and supportEnsures proper and consistent documentation of systems and solutions throughout the Information Technology DepartmentResponsible for End User system imaging and deploymentAssists with the monitoring of potential risks/opportunities of existing Buchanan County technologies, and strives for continuous improvement Other Duties and Responsibilities: Operate office equipment. Including but not limited to: copy machine, computer, phone, and all other basic office equipment Perform all other duties as assigned
SUPPLEMENTAL INFORMATION
Required Knowledge, Skills and Abilities: Must have a high degree of self-initiative and be able to prioritize and handle multiple tasks with independent decision-makingMust possess excellent spelling, grammar, communication and decision-making skillsMust have the ability to professionally handle large amounts of confidential personal and financial informationMust be organized, able to multi-task and detail-orientedMust have the ability to read, comprehend, and utilize information obtainedKnowledge of working with computer systems and standard software applications related to Information Technology Ability to understand advanced computer terminology and identify hardware and peripherals Must be able to lift at least 50 lbs.Special Requirements: Potential candidate must pass a criminal background check and legal hiring processes. Buchanan County may disqualify an applicant if the positions responsibilities are substantially related to the applicant’s criminal history.
Job Summary: The primary priority of this position is the health of the Buchanan County, MO End User systems and equipment, including but not limited to Desktops, Laptops, and Servers.
EXAMPLE OF DUTIES
Essential Duties and Responsibilities: Responsible for maintenance of Buchanan County Information Technology Infrastructure including but not limited to: Servers, Data Storage, Data Protection, Network Switching, Network Routing, Firewall Configuration, Wireless Networks, Fuel Systems, Surveillance Systems, Door Access Control, VOIP Phone Systems, Detention Control Systems, Low Voltage Wiring, and Power Management SystemsResponsible for installation and maintenance of Buchanan County Information Technology Support Solutions including but not limited to: Hypervisors, Data Protection, Multi-Form Authentication, VPN, System Imaging, System Monitoring and Management, Password Management, Video Conferencing, Website Hosting, Office365, and Law Enforcement Vehicle CommunicationsResponsible for end user deployment and supportEnsures proper and consistent documentation of systems and solutions throughout the Information Technology DepartmentResponsible for End User system imaging and deploymentAssists with the monitoring of potential risks/opportunities of existing Buchanan County technologies, and strives for continuous improvement Other Duties and Responsibilities: Operate office equipment. Including but not limited to: copy machine, computer, phone, and all other basic office equipment Perform all other duties as assigned
SUPPLEMENTAL INFORMATION
Required Knowledge, Skills and Abilities: Must have a high degree of self-initiative and be able to prioritize and handle multiple tasks with independent decision-makingMust possess excellent spelling, grammar, communication and decision-making skillsMust have the ability to professionally handle large amounts of confidential personal and financial informationMust be organized, able to multi-task and detail-orientedMust have the ability to read, comprehend, and utilize information obtainedKnowledge of working with computer systems and standard software applications related to Information Technology Ability to understand advanced computer terminology and identify hardware and peripherals Must be able to lift at least 50 lbs.Special Requirements: Potential candidate must pass a criminal background check and legal hiring processes. Buchanan County may disqualify an applicant if the positions responsibilities are substantially related to the applicant’s criminal history.
