Rental coordinator

At Buckeye Toyota , we strive to make every customer a customer for life.

Our Ohio dealerships have been proudly serving the Lancaster & Columbus areas for many years.

We are seeking a full-time service Customer Service Representative / Rental coordinator with excellent customer service skills and a winning attitude.

The ideal candidate will need to be able to work Monday - Thursday, 12 : 00pm - 8 : 00pm, and Saturday from 7 : 00pm - 4 : 00pm.

This individual is responsible for greeting customers, processing rentals, answering telephone calls, responding to customer questions and complaints, disclosing rates, terms and conditions of rental, and obtaining customer signatures.

Duties to include but not limited to :

• Handle rental car transactions to accommodate our customers
• Receive telephone calls and handle or pass along customer-related issues
• Complete, review and submit various reports to supervisor
• Maintain and update rental agreement files

What We Offer :

• Comprehensive benefits program, including health care options (medical, dental, vision, life insurance, and disability options), health teleconferencing services
• 401(K) Retirement Savings Plan with generous Company match
• Training, resources, and opportunities for career growth and advancement, tailored to individuals
• Values-driven culture based on excellence, teamwork, positivity, and professionalism

Qualifications

• Experience in an automotive dealership environment preferred
• Available to work flexible hours on weeknights & weekends
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Clean driving record

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Last updated : 2024-05-22