What are the responsibilities and job description for the Community Support Services Coordinator position at BUILD Chicago?
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Description
BUILD, Inc. (Broader Urban Involvement and Leadership Development) is presently seeking a committed, self-motivated, and innovative individual to join our team. BUILD is a nationally respected gang intervention, violence prevention, and youth development organization based on Chicago's West Side. Since 1969, BUILD has worked to save lives and mentor young people who live in the city's most challenged neighborhoods. When you work at BUILD you make an important difference to the thousands of youth and families we serve.
Our Core Values: Empathy, Passion, Persistence and Innovation.
The Community Support Services (CSS) Coordinator plays a crucial role in supporting the CSS Manager in delivering trauma-focused, culturally aware, and community-based direct services to individuals, youth, and families impacted by community violence in the service areas of Austin, Lawndale, Garfield Park, Humboldt Park, Logan Square, Belmont Cragin, and Hermosa. The CSS Coordinator is responsible for the administrative and operational functions of the program, including supporting wellness advocate teams, ensuring grant compliance, and promoting community engagement. The CSS reports directly to the Manager of Community Support Services (MCSS).
Responsibilities are but not limited to
Team Coordination and Supervision
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically prohibit employment. Rather, BUILD Inc., considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis.
This organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.
Salary Description
$51,400- $53,000
Description
BUILD, Inc. (Broader Urban Involvement and Leadership Development) is presently seeking a committed, self-motivated, and innovative individual to join our team. BUILD is a nationally respected gang intervention, violence prevention, and youth development organization based on Chicago's West Side. Since 1969, BUILD has worked to save lives and mentor young people who live in the city's most challenged neighborhoods. When you work at BUILD you make an important difference to the thousands of youth and families we serve.
Our Core Values: Empathy, Passion, Persistence and Innovation.
The Community Support Services (CSS) Coordinator plays a crucial role in supporting the CSS Manager in delivering trauma-focused, culturally aware, and community-based direct services to individuals, youth, and families impacted by community violence in the service areas of Austin, Lawndale, Garfield Park, Humboldt Park, Logan Square, Belmont Cragin, and Hermosa. The CSS Coordinator is responsible for the administrative and operational functions of the program, including supporting wellness advocate teams, ensuring grant compliance, and promoting community engagement. The CSS reports directly to the Manager of Community Support Services (MCSS).
Responsibilities are but not limited to
Team Coordination and Supervision
- Set up weekly canvassing for each team member.
- Provide weekly task supervision to the team of case managers.
- Conduct daily team huddles to provide ongoing support and address client needs.
- Support Wellness Advocates in maintaining timely, accurate, and compliant documentation within the Apricot system to meet program and grant requirements.
- Support formalized organizational-wide care coordination efforts
- Participate in regular departmental case coordination meetings to ensure collaboration amongst internal and external program administrators
- Assist with planning, coordination, and delivery of CSS programs and initiatives, ensuring program quality and productivity standards are met.
- Support the CSS Manager with bi-weekly/monthly training sessions for the team, facilitating skill-building and program knowledge.
- Ensure the seamless implementation of community-based direct services, including case management, advocacy, linkage, and crisis in resource intervention.
- Complete other duties at the discretion of management and CCW Leadership
- Assist with office inventory management and non-client-related office purchases.
- Conduct office inventory checks and provide recommendations for office supplies or resources as needed.
- Support the management of the Apricot case management system, ensuring data integrity and reporting accuracy.
- Support formalized organizational-wide care coordination efforts
- Represent BUILD at community meetings and events to broaden community awareness and support.
- Collaborate with other BUILD programs and external providers to ensure comprehensive wraparound services for clients.
- Help create, document, and maintain relationships with partner organizations.
- Document and report on program activities and outcomes, ensuring progress toward annual program objectives.
- Attend weekly supervision with the Manager of Community Support Services to review progress, receive guidance, and address any challenges.
- Participate in agency-wide fundraising and community events as needed.
- Stay current with industry trends and best practices by attending relevant coursework, seminars, and workshops.
- Complete ESVF applications and attend weekly office hours if needed.
- Maintain an understanding of relevant policies and procedures to ensure compliance with all program requirements.
- Bachelor's Degree or Equivalent- Minimum of 3 years working with inner-city youth or in a related human service, trauma-informed, or social service setting.
- Strong organizational and communication skills, with proficiency in Microsoft Office and technology integration into program operations.
- Ability to build and maintain respectful relationships with participants and staff from diverse cultural and ethnic backgrounds.
- Must be willing to provide community-based services and work a flexible schedule, including evenings and weekends.
- Driver's License: A valid driver's license, automobile, and current insurance are required.
- Proficiency in English and Spanish is preferred.
- 401(k) plan 2% match
- Medical, Dental and Vision
- Life Insurance
- Paid Vacation
- Wellness Days
- Flexible Spending Accounts
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically prohibit employment. Rather, BUILD Inc., considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis.
This organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.
Salary Description
$51,400- $53,000
Salary : $51,400 - $53,000
