What are the responsibilities and job description for the Drop-in Center Site Supervisor position at Building Futures?
Job Description
Job Description
Based in San Leandro, Building Futures is an Alameda County leader providing a safety net of services to help individuals and families rebuild safe and stable lives after homelessness and family violence. At Building Futures, we believe everyone deserves a safe place to call home. The agency has served as an Alameda County leader for over 35 years, with a range of services to help individuals and families build safe and stable lives free from homelessness and family violence. Our employees bring dedication, heart, and respect for those we serve, in a dynamic and supportive work environment.
The Lewelling Shelter and Drop-In Center, set to open in March 2025, will serve chronically homeless individuals. The center comprises 29 interim - shelter rooms and offers drop-in services (showers, laundry, meals, meetings and individual meetings) five days weekly.
POSITION SUMMARY : Building Futures seeks a Drop-in Center Site Superv isor (Interim Housing) who coordinates all operations of the site including supervision of resident advocates. The site supervisor will monitor security, inventory and vendors management, food distribution, and program safety / security. The Interim Housing and Drop-in Center Site Supervisor maintains a respectful, supportive environment for guests / program participants. This role requires hands-on leadership and administrative oversight. Strong organizational, communication, and crisis-response skills are essential for success in this role.
ESSENTIAL FUNCTIONS
- Oversee the development and provision of services for Drop-In Center guests, focusing on basic needs (meals, showers, laundry, clothing). Ensure the cleanliness of the facility including laundry and shower rooms
- Train, manage and supervise Residential Advocates, to ensure best practices in working with program participants, promoting respectful, empathetic, and supportive client interactions.to ensure efficient site operations and adherence to program policies
- Ensure that all direct reporting staff completes all necessary documentation; for example, group case management notes, housing applications, individual case plans and referrals to partner providers
- Ensure adequate shift coverage, manage staff schedules, and be on-call to address program needs or cover shifts as needed. Review and sign time sheet
- Lead and participate in administrative and staff meetings as requested
- Oversee Resident Advocates in completing unit inspections (daily, quarterly, and annual)
- Manage relationships with vendors and suppliers
- Oversee inventory tracking, ordering, and approval of supplies
- Ensure site security
- Available on a 24-hour basis for emergency situations. Track and analyze incidents and assist in incident debriefings
- Complete and submit reports (daily, bi-weekly, monthly, quarterly, and annual), ensuring logs, mail, and requests are stored in an organized manner
- Uphold program rules while fostering an environment of support and empathy, ensuring that interactions with residents are courteous and professional
- Communicate effectively with guests / program participants, direct reporting staff, peers, supervisors, and funders. May conduct welcome sessions for new guests / program participants to orient to the rules and regulations of the site
- Represent the program in the community, fostering positive relations and awareness of the program’s mission and services
- Additional duties as assigned
QUALIFICATIONS
PHYSICAL REQUIREMENTS
The following is representative of requirements required to perform to the essential functions of this job with or without reasonable accommodation. Please note that staff members may be called upon to clean up biohazardous materials.
COMPENSATION AND BENEFITS
Building Futures offers a competitive salary based on experience and skills of employees. The agency provides a comprehensive benefits package that includes medical, dental, vision, employee self-managed 403b retirement benefits, ancillary benefits, access to Flexible Spending Accounts, and generous leave benefits. Building Futures is an equal opportunity employer.
