What are the responsibilities and job description for the BCSO Deputy- Co-Responder position at Buncombe County Government?
Job Title: BCSO Deputy- Co-Responder
Department: Sheriffs Office
Hiring Range: $25.72 - $29.35
Compensation Grade: 2005
Compensation Pay Range: $22.51 - $31.52
Posted Internally and Externally
Minimum Requirement
Crisis negotiation is a law enforcement technique used to communicate with people who are
threatening violence (workplace violence, domestic violence), suicide, or terrorism, including barricaded subjects, stalkers, criminals attempting to escape or evade arrest, and hostage-takers. Crisis negotiation is often initiated by the first officer(s) on the scene.
In order to uphold internal pay parity and equity, salaries are non-negotiable for new and current Buncombe County employees. All new employees are paid according to their years of relevant education and experience above minimum requirements for the position and employees have the opportunity to obtain pay increases via cost of living increases and promotions.
ADDENDUM RESPONSIBILITIES FOR THE POSITION OF CO-RESPONDER DEPUTY
The Co-Responder model of criminal justice diversion pairs law enforcement and behavioral health
specialists to intervene and respond to behavioral health and or substance use disorder related
calls for police service.BCSO recently conducted a pilot program that consisted of Law Enforcement, Community Paramedic and
Mental Health Specialist. The pilot program proved to be beneficial and the BCSO will move forward
with this program. Benefits of the Co-Responder model are listed below.
specialists to intervene and respond to behavioral health and or substance use disorder related
calls for police service.BCSO recently conducted a pilot program that consisted of Law Enforcement, Community Paramedic and
Mental Health Specialist. The pilot program proved to be beneficial and the BCSO will move forward
with this program. Benefits of the Co-Responder model are listed below.
Improved Safety: (Bureau of Justice Assistance)
De-escalation strategies are a staple in all Co-Responder models and enable the trained officer to neutralize a situation without the use of force (or with the use of the least amount of force) that results in a decrease of injuries to both officers and consumers alike.
De-escalation strategies are a staple in all Co-Responder models and enable the trained officer to neutralize a situation without the use of force (or with the use of the least amount of force) that results in a decrease of injuries to both officers and consumers alike.
Fewer uses of force: (Bureau of Justice Assistance)
Officers are less likely to use force, even in encounters considered as high violence risk. Additionally, when using force, they generally rely on low-lethality methods.
Officers are less likely to use force, even in encounters considered as high violence risk. Additionally, when using force, they generally rely on low-lethality methods.
Fewer injuries to officers: (Bureau of Justice Assistance)
Across the nation, law enforcement agencies are seeing a reduction in police officer injuries following the implementation of Co-Responder programs.
Across the nation, law enforcement agencies are seeing a reduction in police officer injuries following the implementation of Co-Responder programs.
Fewer injuries to consumers: (Bureau of Justice Assistance)
Officers are able to better understand and interpret crisis behavior and respond appropriately, which leads to fewer injuries to consumers.
Increased use of crisis services: (Bureau of Justice Assistance)
With an improved ability to identify mental health crisis, when appropriate, officers are more likely to divert individuals from the criminal justice system to crisis services.
With an improved ability to identify mental health crisis, when appropriate, officers are more likely to divert individuals from the criminal justice system to crisis services.
Improved Community Relations: (Bureau of Justice Assistance)
Law enforcement-mental health collaboration programs lead to improved relationships between law enforcement agencies and their local partners and citizens.
Specialized Training (Bureau of Justice Assistance)
All law enforcement personnel who respond to incidents in which an individual’s mental illness or substance use disorder appears to be a factor receive training to prepare for these encounters; those in specialized assignments receive more comprehensive training. Dispatchers, call takers, and other individuals in a support role receive training tailored to their needs as well.
All law enforcement personnel who respond to incidents in which an individual’s mental illness or substance use disorder appears to be a factor receive training to prepare for these encounters; those in specialized assignments receive more comprehensive training. Dispatchers, call takers, and other individuals in a support role receive training tailored to their needs as well.
Minimum Requirement
Preferred Trainings
Specialized training for the Co-Responder Deputy would consist of, but not be limited to the following:
Specialized training for the Co-Responder Deputy would consist of, but not be limited to the following:
Crisis Intervention Team (CIT)
Crisis Intervention Team (CIT) Training is the course of instruction associated with the CIT approach to responding to people with mental illness. The CIT training course requires an extensive 40-hour curriculum taught over five consecutive days. The course emphasizes understanding of mental illness and incorporates the development of communication skills, practical experience, and role-playing. Officers are introduced to mental health professionals, consumers, and family members both in the classroom and through site visits.
Crisis Intervention Team (CIT) Training is the course of instruction associated with the CIT approach to responding to people with mental illness. The CIT training course requires an extensive 40-hour curriculum taught over five consecutive days. The course emphasizes understanding of mental illness and incorporates the development of communication skills, practical experience, and role-playing. Officers are introduced to mental health professionals, consumers, and family members both in the classroom and through site visits.
Verbal Judo
The essence of Verbal Judo is to influence others to come around to your way of thinking and is best defined as a gentle yet powerful way of persuasion that helps us to avoid, resolve and manage resistance by using presence and words, whether to resolve conflict or to close a deal with a customer.
The essence of Verbal Judo is to influence others to come around to your way of thinking and is best defined as a gentle yet powerful way of persuasion that helps us to avoid, resolve and manage resistance by using presence and words, whether to resolve conflict or to close a deal with a customer.
The 5 Steps of Verbal Judo:
1. Ask (ethical appeal)
2. Set context (reasonable appeal: explain policies and rules)
3. Present options (reasonable appeal: what's in it for them and what if they don't)
4. Confirm (practical appeal: “can I do or say anything to make you cooperate”)
5. Act.
1. Ask (ethical appeal)
2. Set context (reasonable appeal: explain policies and rules)
3. Present options (reasonable appeal: what's in it for them and what if they don't)
4. Confirm (practical appeal: “can I do or say anything to make you cooperate”)
5. Act.
Emotional Intelligence (EI)
Emotional Intelligence (EI) is the ability to manage both your own emotions and understand the emotions of people around you. There are five key elements to EI: self-awareness, self-regulation, motivation, empathy, and social skills.
Emotional Intelligence (EI) is the ability to manage both your own emotions and understand the emotions of people around you. There are five key elements to EI: self-awareness, self-regulation, motivation, empathy, and social skills.
Integrated Communications and Tactics (ICAT)
The Integrating Communications Assessment and Tactics (ICAT) course is a training program that provides first responding law enforcement officers with the tools, skills, and options they need to defuse a range of critical incidents successfully and safely. ICAT is designed especially for situations involving persons who are unarmed or are armed with weapons other than firearms, and who may be experiencing a mental health or other crisis. The training program is anchored by the Critical Decision-Making Model that helps officers assess
situations, make safe and effective decisions, and document and learn from their actions.
The Integrating Communications Assessment and Tactics (ICAT) course is a training program that provides first responding law enforcement officers with the tools, skills, and options they need to defuse a range of critical incidents successfully and safely. ICAT is designed especially for situations involving persons who are unarmed or are armed with weapons other than firearms, and who may be experiencing a mental health or other crisis. The training program is anchored by the Critical Decision-Making Model that helps officers assess
situations, make safe and effective decisions, and document and learn from their actions.
ABLE
Active bystandership authorizes and empowers law enforcement to intervene in another officer's actions, regardless of his or her rank. By teaching officers to strategically intervene as well as receive intervention, ABLE empowers officers to protect their own and their colleagues' mental and physical well-being.
Active bystandership authorizes and empowers law enforcement to intervene in another officer's actions, regardless of his or her rank. By teaching officers to strategically intervene as well as receive intervention, ABLE empowers officers to protect their own and their colleagues' mental and physical well-being.
Critical Incident Stress Management (CISM)
Most psychological crisis intervention is done one person to one person, rather than in groups. These interactions may be face-to-face (in person or electronically), telephonic, via email, or via text messaging. The SAFER-R model of individual psychological crisis intervention was developed to serve as a simple protocol or procedural guide to aid in conducting such individual psychological crisis interventions.
Most psychological crisis intervention is done one person to one person, rather than in groups. These interactions may be face-to-face (in person or electronically), telephonic, via email, or via text messaging. The SAFER-R model of individual psychological crisis intervention was developed to serve as a simple protocol or procedural guide to aid in conducting such individual psychological crisis interventions.
The course builds upon, and is the logical continuation of, the basic ASSISTING INDIVIDUALS IN
CRISIS course. Using the SAFER-R framework as a platform, participants are introduced to scenario-
based variations of the model. Topics such as advanced psychological triage, grief, suicide
intervention, challenges in follow up and referral, and self-care are addressed.
- Future Potential Training but not required
Crisis negotiation is a law enforcement technique used to communicate with people who are
threatening violence (workplace violence, domestic violence), suicide, or terrorism, including barricaded subjects, stalkers, criminals attempting to escape or evade arrest, and hostage-takers. Crisis negotiation is often initiated by the first officer(s) on the scene.
Desirable traits for the negotiator include emotional maturity, good listening and interviewing skills, and good communication ability with people from the lowest to the highest socioeconomic class.
In order to uphold internal pay parity and equity, salaries are non-negotiable for new and current Buncombe County employees. All new employees are paid according to their years of relevant education and experience above minimum requirements for the position and employees have the opportunity to obtain pay increases via cost of living increases and promotions.
Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture, one that fully engages all of our employees, honoring and building on each employee's unique experiences, opinions, and perspective.
It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race, color, religion, sex, national origin, political affiliation, physical or mental disability, age, veteran status, genetic information, sexual orientation, gender identity or any other legally protected class under federal or NC State law. In addition, Buncombe County expressly prohibits any form of workplace harassment or discrimination.
Applicants for employment are invited to participate in the affirmative action program by reporting their status as a protected veteran or other minority. In extending this invitation, we advise you that: (a) workers (applicants) are under no obligation to respond but may do so in the future if they choose; (b) responses will remain confidential within the human resource department; and (c) responses will be used only for the necessary information to include in our affirmative action program. We are a company that values diversity. We actively encourage women, minorities, veterans and disabled employees to apply. Refusal to provide this information will have no bearing on your application and will not subject you to any adverse treatment.
Salary : $23 - $32