Operations Support Clerk, Park Operations (Busch Gardens Williamsburg)

What you get to do:

• Ensure a safe environment for all ambassadors, guests, and animals
• Ensure compliance to all state/federal regulations, park policies, and department procedures
• Maintain a professional persona while in operational positions
• Answer incoming calls, multiple at a time, report out to park leadership as necessary
• Assist with training documents, verifying completion & scanning
• Monitor weather operations, communicate to leadership as necessary
• Report to Supervisors and Managers regarding the status of projects
• Oversee completion of daily/nightly paperwork, including computer and paper filing
• Utilize problem solving skills to ensure positive Ambassador resolutions
• Perform other miscellaneous tasks as required

What it takes to succeed:

• High school diploma or equivalent preferred
• Leadership experience preferred
• Possession or pursuit of a bachelor’s degree preferred
• Excellent computer skills, ability to work multiple systems preferred
• Excellent working knowledge of all Microsoft Office applications preferred
• At least 18 years old
• Excellent written and verbal communication skills
• Ability to remain calm and professional during challenging situations
• Ability to bend and stoop to assist in cleaning the park
• Ability to lift 25 pounds and push/pull 50 pounds
• Ability to able to climb stairs
• Ability to operate in a cash handling environment
• Three full days of open availability
• Availability to work varying shifts or hours based on park hours; i.e. flexibility to work days, nights, weekends, holidays, and until 2:00 a.m. for seasonal events
• Weekday morning availability required

Compensation: $13.41 per hour