What are the responsibilities and job description for the Assistant Service Manager/Service Advisor position at Bushey Automotive?
Job Overview
As a Service Advisor, you will be the primary point of contact for customers seeking automotive maintenance or repair services. Your role will involve providing exceptional customer service, understanding their vehicle service needs, and recommending appropriate services to ensure customer satisfaction.
Duties
- Interact with customers to determine their vehicle service requirements
- Provide detailed explanations of recommended services and associated costs
- Schedule service appointments and manage work orders
- Communicate effectively with the service team to ensure timely completion of repairs
- Upsell additional services or products based on customer needs
- Maintain accurate records of customer interactions and transactions
Requirements
- Proficiency in cash handling procedures
- Strong customer service skills with a focus on customer satisfaction
- Knowledge of auto service management practices
- Ability to upsell services and products effectively
- Understanding of automotive services such as brake repair, transmission, suspension, and oil changes
- Sales experience is a plus but not mandatory
Job Type: Full-time
Pay: $16.00 - $24.63 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
Ability to Commute:
- Bridgeport, MI 48722 (Required)
Ability to Relocate:
- Bridgeport, MI 48722: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $25