What are the responsibilities and job description for the Field Service Technician - Heavy Equipment and Machinery position at C & H Excavation LLC?
Position: Field Service Technician – Heavy Equipment and Machinery
Management position: No
Pay type: Hourly, non-exempt (eligible for overtime)
Reports to: Shop Manager
Purpose
To ensure all machinery and equipment is kept in good operating condition, developing and performing all preventative maintenance according to schedule, and communicating equipment needs and conditions on a regular basis to ensure operations is kept at optimal performance.
Job Duties
- Perform customer support tasks
- Perform all on-site activities related to installation, repair, management and maintenance
- Track and document the progression of the work
- Perform troubleshooting
- Identify all issues
- Suggest and implement solution
- Operate vehicle in a safe manner
- Check and update field automation systems
- Adhere to company’s given rules and regulations
- Team up with colleagues and other team members
- Build relationships and trust with customers and clients
Requirements
- 5-10 years of experience Field Service Technician or similar role
- Experience with managing and preserving technical equipment
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
- Accustomed to using mobile tools and applications
Benefits:
- Health, Vision, and Dental Insurance
- Life Insurance
- Voluntary Long-Term Disability
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Paid Holidays
- Paid Time Off.
- 401(k) matching (Company matching)
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