What are the responsibilities and job description for the Customer Sales Representative position at C & R AUTO PARTS AND COLLISION?
Job Overview
We are seeking a motivated and enthusiastic Customer Service/Sales Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service while promoting our products and services. Your ability to build rapport with customers and effectively address their needs will be crucial to your success in this position.
Responsibilities
- Engage with customers via phone, email, and in-person to provide information about products and services.
- Assist customers with inquiries, complaints, and product returns, ensuring a positive experience.
- Identify customer needs and recommend appropriate solutions or products to enhance their experience.
- Process sales transactions accurately and efficiently while maintaining a high level of customer satisfaction.
- Maintain up-to-date knowledge of product offerings and promotions to effectively communicate benefits to customers.
- Collaborate with team members to achieve sales targets and improve customer service processes.
- Document customer interactions and feedback in the company database for future reference.
Qualifications
- Previous experience in sales or customer service with automotive parts, required
- Strong communication skills with the ability to engage effectively with diverse customers.
- Excellent problem-solving abilities and a proactive approach to addressing customer concerns.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Basic computer skills, including proficiency in Microsoft Office Suite or similar software.
- A positive attitude and willingness to learn about new products and services.
Join us in delivering outstanding service while helping our customers find the right solutions for their needs!
Job Type: Full-time
Pay: $31,200.00 - $41,600.00 per year
Benefits:
- Paid time off
Compensation Package:
- Commission pay
- Holiday pay
- Yearly bonus
Schedule:
- 8 hour shift
- Day shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $31,200 - $41,600
