Credit & Collections Associate

GFL is growing, and we’re looking for a detail-oriented and organized individual to join our team as a Credit & Collections Associate. You will be responsible for managing accounts receivable and ensuring timely collection of payments. Your efforts will directly contribute to our financial health and customer satisfaction. Why Join GFL? GFL Environmental is the only major diversified environmental services company in North America. Our employees, collectively known as 'Team Green,' enjoy numerous benefits: career advancement opportunities, competitive benefits, job stability within an essential services company, and the chance to make a positive impact every day for our customers and communities, Green for Life! What’s in it for You: Comprehensive Benefits Plan including prioritized orthodontics and vision care RRSP matching and profit sharing Employee Assistance Program, life insurance, and more! Paid time off Competitive wages Growth opportunities Career Path Potential: Join #TeamGreen and unlock diverse career growth opportunities through professional development, mentorship, and clear paths for internal advancement. A “Day in the Life" of a Credit & Collections Associate: Contact customers via phone, email, or written communication to collect outstanding balances. Maintain accurate records of all collection activities, conversations, and payment commitments with clients. Monitor Accounts Receivable and follow up on overdue accounts to ensure timely payments. Complete thorough fact-finding steps in order to surface, identify, and drive issues toward resolution. Provide a superior level of service to all clients (internal and external). Meet and exceed established collection targets Adhere to company policies and regulations regarding debt collection Ability to work in a fast-paced and sometimes high-pressure environment Perform other job duties as assigned. Knowledge, Skills and Abilities: 1–3 years of experience in customer service or accounts receivable/collections Good phone and email communication skills—you’re polite, professional, and clear Comfortable working with numbers and following set processes Strong attention to detail and ability to stay organized with multiple tasks Basic experience with Excel, Outlook, and data entry Willingness to learn and grow into a finance support role Experience with B2B customers is helpful, but we’ll train the right candidate Join us and become part of "Team Green" at GFL Environmental, where your skills and dedication will be valued and rewarded. Apply now for this exciting opportunity! #GFLTalent We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com Current GFL Employees If you are an existing GFL employee and would like to search and apply to current job openings, please visit the internal GFL Jobs Hub. Son personnel, c’est ce que GFL a de plus précieux. C’est pourquoi nous sommes heureux que vous consultiez ce portail! Nous avons la volonté de vous offrir des perspectives professionnelles exceptionnelles, de laisser sur l’environnement une empreinte positive et d’aider nos employés à réaliser leurs ambitions personnelles. Nous entendons créer les emplois qui sauront vous attirer chez nous. At GFL, growth isn’t just for our business—it’s for our people. Because we see the potential in all our employees to do whatever it is they set their mind to, and we’re proud to support them in that journey. We consider our employees’ personal goals, helping them create the career, and life, that they desire—whether it’s advancing in their job, learning new skills, forming lasting relationships, or mentoring others, while having time to pursue other life ambitions. With safety and sustainability at the core of what we do, we all come together to form “Team Green”—united by our shared purpose to provide environmental solutions that enable our customers and the communities we serve to be Green For Life. We’re proud to say that working for GFL is more than a job. It’s an opportunity to make a difference and grow tremendously along the way. Regardless of the work we’re doing today, we’ve got our sights set on the big picture—not just tomorrow, but for life. GFL empowers those looking for growth in their career and lives, whether that's on our Field Operations teams or Professional Services teams. Field Operations – Our Field positions offer candidates across North America the potential for limitless growth and skill expansion as the front line of our organization, making them central to our company's vision of creating cleaner and more sustainable communities. Professional Services – Our Corporate positions located in key North American offices grow candidates to form strong client relations, manage key programs and accounts, and ensure our Field teams are operating at maximum efficiency.