What are the responsibilities and job description for the Credit & Collections Associate position at Waste Industries?
GFL is growing, and we're looking for a detail-oriented and organized individual to join our team as a Credit & Collections Associate. You will be responsible for managing accounts receivable and ensuring timely collection of payments. Your efforts will directly contribute to our financial health and customer satisfaction.
Why Join GFL?
GFL Environmental is the only major diversified environmental services company in North America. Our employees, collectively known as 'Team Green,' enjoy numerous benefits: career advancement opportunities, competitive benefits, job stability within an essential services company, and the chance to make a positive impact every day for our customers and communities, Green for Life!
What's In It For You
Join #TeamGreen and unlock diverse career growth opportunities through professional development, mentorship, and clear paths for internal advancement.
A "Day in the Life" of a Credit & Collections Associate:
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com
Why Join GFL?
GFL Environmental is the only major diversified environmental services company in North America. Our employees, collectively known as 'Team Green,' enjoy numerous benefits: career advancement opportunities, competitive benefits, job stability within an essential services company, and the chance to make a positive impact every day for our customers and communities, Green for Life!
What's In It For You
- Comprehensive Benefits Plan including prioritized orthodontics and vision care
- RRSP matching and profit sharing
- Employee Assistance Program, life insurance, and more!
- Paid time off
- Competitive wages
- Growth opportunities
Join #TeamGreen and unlock diverse career growth opportunities through professional development, mentorship, and clear paths for internal advancement.
A "Day in the Life" of a Credit & Collections Associate:
- Contact customers via phone, email, or written communication to collect outstanding balances.
- Maintain accurate records of all collection activities, conversations, and payment commitments with clients.
- Monitor Accounts Receivable and follow up on overdue accounts to ensure timely payments.
- Complete thorough fact-finding steps in order to surface, identify, and drive issues toward resolution.
- Provide a superior level of service to all clients (internal and external).
- Meet and exceed established collection targets
- Adhere to company policies and regulations regarding debt collection
- Ability to work in a fast-paced and sometimes high-pressure environment
- Perform other job duties as assigned.
- 1-3 years of experience in customer service or accounts receivable/collections
- Good phone and email communication skills-you're polite, professional, and clear
- Comfortable working with numbers and following set processes
- Strong attention to detail and ability to stay organized with multiple tasks
- Basic experience with Excel, Outlook, and data entry
- Willingness to learn and grow into a finance support role
- Experience with B2B customers is helpful, but we'll train the right candidate
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com
