What are the responsibilities and job description for the INFORMATION TECHNOLOGY SPECIALIST I position at CA Housing Finance Agency?
*Hybrids telework schedules are available. The amount of telework is at CalHFA's discretion. In-person attendance will be required weekly and is based on operational needs. *
At CalHFA we embrace a culture that is diverse, equitable, and inclusive for everyone by building an organization that is as diverse as the communities we serve. CalHFA believes that diversity provides a competitive advantage, strengthens our innovative capacity, and enhances our ability to succeed and grow.
The California Housing Finance Agency (CalHFA) Information Technology (IT) Division is responsible for providing secure, responsive, and innovative technical infrastructure, systems, and services that enable the Agency to achieve its strategic objectives and fulfill its mission. The duties of the Information Security and Exchange Team include protecting agency data by means of policies, procedures, and training. The security team is the main point of contact for agency staff needing assistance with information security or Office 365.
Position Summary
Under the direction of the Information Technology Manager I, the Information Technology (IT) Specialist I independently performs a variety of complex work assignments and projects and provide consultation to support the Information Security and Exchange Unit. The IT Specialist I is responsible for using expertise and innovative problem-solving skills in interpreting and adapting all appropriate tools, resources, and reference material. The IT Specialist I conducts business activities in a professional manner that leads to superior customer satisfaction and delivers services that meet or exceed the customer’s expectations.
Please note:
Information from Resume will not be use in the evaluating process. All candidates must submit Examination/Employment Application (STD 678). Employment History on the STD 678 (State Application) must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD 678 (State Application) may be disqualified. Only the most qualified candidates will be invited to an interview.
**CANDIDATES THAT ARE NEW TO STATE EMPLOYMENT WILL BE HIRE AT THE MINIMUM SALARY RANGE OF THE CLASSIFICATION**
Please let us know how you learned about this career opportunity by taking a brief survey.
You will find additional information about the job in the Duty Statement.
Working Conditions
CalHFA is a high-rise building conveniently located in downtown Sacramento with access to public transportation (light rail and bus) and freeways (I-5, 99, and Business 80). It is a block from Downtown Commons (DOCO), the Golden 1 Center, many restaurants and shopping. CalHFA employees also have access to an on-site ATM and gym located in the building.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- INFORMATION TECHNOLOGY SPECIALIST I
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
CalHFA has again been certified as a Great Place to Work for 2024. Join CalHFA and help us to advance and continue our mission of investing in diverse communities with financing programs that help more Californians have a place to call home.
OUR VISION
OUR MISSION
Department Website: https://www.calhfa.ca.gov
Special Requirements
Please note that résumés, cover letters or a prewritten Supplemental Application that does not answer the question(s) below will not be accepted.
- Be in 12-point, Times New Roman font
- Be no more than one (1) page in length
- Include the question below with your response.
Describe a time when you had to respond to a critical security incident. What was your role, and how did you handle it?
In order to be considered for this job vacancy, you must satisfy one of the following requirements:
BE LIST ELIGIBLE:
Successfully complete the competitive State civil service exam for the Information Technology Specialist I exam.
OR
BE TRANSFER ELIGIBLE:
Have current employment with the State of California in the same classification or in a classification that is comparable (employees who wish to be considered based on transfer eligibility must meet the minimum qualifications of the classification per DPA Rule 250)
OR
BE REINSTATEMENT ELIGIBLE:
Have obtained previous permanent employment with the State of California in the same classification or in a classification that is comparable.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 2/1/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- School Transcripts
- Supplemental Application - All interested applicants are required to submit a Supplemental Application with their application. Please followthe instructions provided.
When completing your Supplemental Application, please DO NOT provide a single narrative response. Each Supplemental Application question should be addressed separately for consideration. Additionally, each response should be numbered clearly indicate which Supplemental Application question you are responding to. Resumes do not take place of the Supplemental Application.
Failure to address the highlighted question(s) below will disqualify an applicant from consideration.
Describe a time when you had to respond to a critical security incident. What was your role, and how did you handle it?
Benefits
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: https://www.calhfa.ca.gov
Human Resources Contact:
Mai Mai
(916) 326-8015
mmai@calhfa.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Jennifer LeBoeuf
(916) 326-8075
jleboeuf@calhfa.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
