What are the responsibilities and job description for the Field Service Technician / Cabinet Installer position at Cabinet IQ of Charlotte?

Job Description

Benefits :

Bonus based on performance
Company car
Company parties
Employee discounts
Free uniforms
Opportunity for advancement
Paid time off
Training & development

About the Role :

We are seeking a talented and experienced Cabinet Sales and Design professional to join our team at Cabinet IQ of Charlotte. As a leader in the industry, we are dedicated to providing a 5-star client experience in design and sales through client education, accurate measure / design and follow through. If you are passionate about cabinet the cabinet industry and thrive in a fast-paced environment, we want to hear from you!

Job Title : Field Services Technician

Company : Cabinet IQ

Location : Charlotte NC MSA

Job Overview :

Cabinet IQ is seeking a skilled and detail-oriented Field Services Technician to join our team. In this role, you will be responsible for the installation, maintenance, and repair of our cabinet products at customer locations, ensuring high-quality service and customer satisfaction. This role is responsible for completing field measurements prior to cabinet orders, coordinate and monitor field cabinet installations, perform minor troubleshooting, as well as complete quality walks after installation with clients, and complete any lingering punch list items to ensure a 5-star service experience.

Key Responsibilities :

Perform cabinet installations and repairs at customer sites, ensuring adherence to quality standards and specifications.

Collaborate with customers to understand their needs and provide expert guidance on cabinet solutions.

Troubleshoot and resolve issues related to cabinet functionality and aesthetics in a timely manner.

Maintain accurate records of completed installations and service requests, including customer feedback.

Follow safety guidelines and best practices to ensure a safe working environment for yourself and customers.

Communicate effectively with the Field Services Manager and other team members regarding project status and customer needs.

Continuously develop your skills and product knowledge to stay current with industry trends and company offerings.

Build and maintain key relationships with customers.

Ensure scheduled task are completed on time as detailed in proprietary tech platform.

Other duties as may be assigned at managements discretion.

Qualifications :

Proven experience in a technician or installer role, preferably in cabinetry, construction, or a related field.

Strong understanding of cabinet installation techniques and best practices.

Excellent problem-solving abilities and attention to detail.

Strong communication and interpersonal skills, with a focus on customer service.

Ability to work independently and manage time effectively.

Valid Drivers License and clean driving record

Desired Skills :

Knowledge of tools and equipment required for cabinet installation and repair.

Ability to read and interpret blueprints, technical drawings, and specifications.

Familiarity with safety regulations and compliance standards.

Strong organizational skills and the ability to prioritize tasks effectively.

Cabinet experience / knowledge, min One Year

Previous related employment experience in the home building products / construction industry.

High school diploma / GED equivalent is minimally required.

Associates-level degree and / or related professional certifications are preferred.

Benefits :

Competitive salary and performance-based incentives.

Opportunities for professional development and growth within the company.

A supportive and collaborative work environment.

If you are a dedicated technician with a passion for delivering exceptional service, we would love to hear from you!

To Apply :

Please submit your resume and a cover letter outlining your relevant experience

About Us :

Cabinet IQ has been a trusted provider of high-quality cabinets for over 7 years. Our commitment to excellence and customer satisfaction sets us apart in the industry. We offer a collaborative and supportive work environment where employees are valued and have the opportunity to grow and succeed. This opportunity plays an integral role in the launch of Cabinet IQ in Charlotte North Carolina, join us now and set your course!

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Field Service Technician / Cabinet Installer

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