What are the responsibilities and job description for the Night Auditor/Front Desk position at Calamigos Guest Ranch?
General Duties
- Perform night audit duties including reviewing and reconciling daily transactions, balancing accounts, and generating reports
- Greet guests and provide exceptional customer service at the front desk during the overnight shift
- Handle guest inquiries, requests, and complaints in a professional and timely manner
- Assist with check-in and check-out processes as needed
- Maintain accurate records of guest interactions and transactions
- Ensure the safety and security of guests by monitoring the premises during the night shift
- Operate phone systems and respond to incoming calls
Requirements
- Previous experience in a hotel or hospitality setting preferred
- Strong customer service skills with a focus on guest satisfaction
- Excellent communication skills, both verbal and written
- Bilingual or multilingual abilities are a plus
- Knowledge of hotel management systems and night audit procedures
- Ability to work independently with minimal supervision
- Attention to detail and strong organizational skills
Job Type: Part-time
Pay: $25.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Every weekend
- Holidays
- Monday to Friday
- Night shift
- Overnight shift
Ability to Relocate:
- Malibu, CA 90265: Relocate before starting work (Required)
Work Location: In person
Salary : $25