What are the responsibilities and job description for the Teller and Customer Service Representative position at Call Federal Credit Union?
Job Overview
At Call Federal Credit Union, we are committed to providing our members with exceptional financial services. As a Member Service Consultant Teller, you will play a vital role in fostering member relationships and delivering outstanding service.
Key Responsibilities
- Provide accurate and efficient transaction processing, including cash handling and deposits
- Answer member inquiries and respond to concerns in a timely and professional manner
- Educate members on credit union products and services, promoting cross-selling opportunities
- Open new accounts for existing members and process loan applications
- Assist with member service forms and provide support with Visa gift cards and cash advances
- Process check imaging through branch capture daily and maintain accuracy in all transactions