What are the responsibilities and job description for the Customer Service Representative / Teller position at Citizens Bank & Trust Co.?
Citizens Bank & Trust Co. is seeking a Full-Time Customer Service Representative/Teller to join our team. We’re looking for a reliable, customer-focused individual to provide efficient, friendly service to our customers.
Key Responsibilities:
- Accurately process financial transactions, including deposits, withdrawals and loan payments.
- Issue money orders, handle cash advances, review and approve mobile deposits, scan daily work and other duties.
- Open and close both business and personal checking and savings accounts.
- Issue and redeem certificates of deposit (CDs).
- Assist customers with wire transactions.
- Strive to balance cash drawer daily.
- Assist customers with point-of-sale disputes.
- Issue and review ATM/Debit cards.
- Assist customers with check orders, stop payments, and online banking.
- Address customer inquiries and provide assistance with banking services.
- Maintain a high level of attention to detail to ensure accuracy in all transactions.
- Adhere to all confidentiality guidelines.
What We’re Looking For:
- Strong customer service skills and a positive attitude.
- Detail-oriented with a commitment to accuracy.
- Dependable, punctual, and a team player.
- Ability to work one Saturday per month.
Why Citizens Bank & Trust Co.?
- Community-Focused: Work for a bank that cares about its customers and gives back to the community.
- Competitive Pay: Offering a competitive hourly rate based on experience.
- Career Growth: Opportunities for advancement within the organization.
Hours of Operation:
Rotating every other week.
South Office: Monday – Friday 9:00 a.m. to 5:00 p.m.
Main Bank: Monday – Friday 8:15 a.m. to 4:15 p.m.
Approximately every 3rd Saturday 8:45 a.m. – noon
Sunday: Closed
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Health savings account
- Paid time off
- Profit sharing
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: Multiple locations
Salary : $18 - $21
