What are the responsibilities and job description for the Account Executive position at CallTower, Inc.?
Job Purpose :
We are looking to employ a driven Account Executive to introduce company solutions to potential customers and close sales with provided qualified leads. The Account Executive’s responsibilities include researching competitors, identifying opportunities to increase sales, and lead the development and execution of sales plans. You should also be able to answer customer’s questions regarding product pricing, availability, features, and benefits.
An Account Executive candidate must meet or exceed sales bookings / revenue, sales profitability, customer acquisition and customer satisfaction goals.
Duties :
Must keep up-to-date with technology related to the solutions we sell and communicate those solutions
Communicate with ALL teams (tech, project management, marketing, client services, executive team, etc.)
Support customers by assisting with orders internally with correct paperwork in a timely manner
Provide weekly sales funnel reports to management
Update his / her job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Understands what is required to successfully build a sales funnel
Knowledge of Cloud Services specifically Unified Communications & Hosted VoIP to customers
Strong closing and negotiating skills
Solid communication and presentation skills to audiences
Provide detailed and accurate sales forecasts using the company’s CRM tool
Knows how to translate product features into benefits that solve real customer problems
Able to articulate a unique value proposition to various levels within a customer organization
Follow the established sales processes
Effectively maintain and keep current customer information and sales opportunities in the company’s CRM tool
Identifies and engages with key industry events and trade shows
Skills / Qualifications :
Bachelor’s Degree
Minimum 3 years sales experience in related industries
Proven track record of meeting or exceeding quota
Proficient in Microsoft Office365 Apps and computer competent with the ability to learn and use software effectively
Proactive, collaborative, leader, ambitious, creative problem solver, analytical, versatile, and “thrives under pressure” are words that describe you
Established track record in successfully meeting deadlines while handling multiple projects
Creative and strategic thinker with strength in carrying that creativity and strategy into bookings / revenue
Ability to understand an ever-changing market
Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding and changing customer base
Ability to grasp and translate complex technical features and convey benefits and selling points
Experience working closely within the sales organization with a strong affinity for success
Strong collaboration skills and ability to work across all departments and levels
Ownership mentality of role and projects
Knowledgeable with a range of sales methodologies and sales funnel management process
Experience with a range of CRM tools preferred
Must have the ability to generate and close proposals
Requires excellent one-on one and group presentation and facilitation skills
Aspire to listen, collaborate, have fun, be tenacious, support employees’ to continually improve, be known for our expertise, and grow as an organization
Excellent verbal / written communication skills as well as strong interpersonal skills and relationship building are a must
Provide feedback and ask appropriate questions, customer service oriented and commitment to quality, responsibility, high work standards and initiatives
Solid project and time management skills
Ability to prioritize and organize workflow
Manage multiple priorities in a fast-paced environment so that company efficiency and productivity standards are met
5 years experience in Telecom, Hosted / Cloud, and IT industry
Ability to work independently and to motivate self
Commitment to establish a professional and collaborative working relationship within CallTower departments
Willingness to work flexible hours and overtime during peak business flow
Benefits :
- Annual Market comp evaluation
- 85% employer paid Medical plans (HDHP and PPO options)
- Dental / Vision
- PTO accrual starts day one
- 100% 401k match on first 4%
- Paid Parental Leave
- 100% Employer paid life insurance, LTD, EAP, telehealth, Gym Pass
