What are the responsibilities and job description for the Dental Accounts Receivable & Billing Specialist position at Cambridge Dental Consulting Group?
About BDG Dental Services
Founded in 2002, BDG Dental Services has grown to become one of southern Nevada's largest full-service dental groups. With 14 individually owned and operated practices, each led by licensed general dentists, BDG offers high-quality, affordable dental care. Our centralized support in marketing, management, and purchasing allows our offices to focus on patient care, ensuring you receive the best treatment at the most competitive prices.
What sets BDG apart is our comprehensive range of services, all under one roof. From general dentistry to specialized treatments such as orthodontics, oral surgery, dental implants, dentures, pediatric care, and gum therapy, we’ve got you covered. We even offer oral cancer screenings, providing complete dental care for the whole family.
Position Overview
As an Accounts Receivable and Billing Specialist, you’ll play a vital role in supporting our revenue cycle management (RCM) team by handling dental billing and insurance inquiries for multiple practices. Your responsibilities will include resolving issues with insurance companies, managing claims, tracking reimbursements, and ensuring that denials are resolved efficiently. This role does not have supervisory duties but works closely with the RCM team to maintain smooth operations.
Key Responsibilities
- Collaborate with RCM teams to manage claims, eligibility verification, claim tracing, denials, and payment postings.
- Train and educate staff on processes and tools related to dental billing and claims.
- Identify opportunities for improving automation within RCM functions.
- Assist with insurance fee management and network participation.
- Communicate billing and insurance updates to appropriate teams to improve collections.
- Participate in team meetings and maintain safety and confidentiality in all work.
Qualifications
- Education: High School Diploma or GED required. Associate’s Degree or higher preferred.
- Experience: Minimum of 3 years of insurance claims experience, preferably within the dental industry.
- Skills: Proficiency in Microsoft Office Suite (Word, Excel) and dental practice management software. Must have excellent organizational, analytical, and problem-solving skills with a high level of accuracy.
Success Factors
- Ability to thrive in a dynamic, fast-paced environment.
- Strong decision-making, judgment, and attention to detail.
- Excellent communication and teamwork abilities.
- Ability to work independently and manage multiple tasks under pressure.
- Maintain strict confidentiality and adhere to HIPAA policies.
Physical Demands
This position requires frequent talking, hearing, standing, sitting, and using hands. You may occasionally need to lift or move items up to 20 pounds. The work environment can be fast-paced with multiple interruptions, requiring the ability to stay focused on tasks. The role also requires manual dexterity and close vision for computer use.
Benefits
- Medical, Dental, and Vision Insurance
- 401K Retirement Plan
- Paid Time Off & Holiday Pay
- Career Progression Opportunities
- Ongoing Training & Continued Education through BDG University
- Strong Business Support Team
- Company Events & Community Outreach
At BDG Dental Services, we offer more than just a job. We provide an opportunity to grow your career, collaborate with a dedicated team, and make a difference in the lives of our patients. Join us today and be part of a thriving organization that values your success!
