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HR Benefits Administrator

Cape Fear Community College
Wilmington, NC Full Time
POSTED ON 3/25/2025
AVAILABLE BEFORE 5/24/2025

Position Description

DEFINITION
Under general direction of the Vice President of Human Resources and in compliance with the Cape Fear Community College Employee Handbook and Federal/State requirements, the Human Resources Benefits Administrator provides professional support in various functions of Human Resources. This role is responsible for Human Resources functional areas relating to Employee Benefits, Leave Administration, Employee Retirement Programs, and Benefits Compliance Reporting.

SUPERVISION RECEIVED AND EXERCISED
  • Receives primary supervision from the Vice President of Human Resources
  • Exercises no supervision

Duties & Responsibilities (Essential Functions)

ESSENTIAL AND OTHER IMPORTANT FUNCTIONS STATEMENTS
Essential and other important responsibilities and duties may include, but are not limited to, the following:

Essential Functions
:
The Human Resources Benefits Administrator is assigned to the Human Resources functional areas below:

Leave Administration
Administers Leave of Absence programs including:
    • Family Medical Leave (FMLA)
    • Paid Parental Leave (PPL)
    • Short-Term Disability (STD)
    • Long-Term Disability (LTD)
    • Leave Without Pay (LWOP)

  • Administers Shared Leave Program

Retirement Administration
  • Administers TSERS Retirement program and supplemental retirement programs
    • Conducts retirement consult meetings with employees
    • Assists employees with process for applying for retirement
    • Processes required retirement paperwork

Benefits Administration
  • Administers employee benefit programs to include medical, optional benefits, retirement programs, and leaves of absences
  • Acts in an official capacity as a State Health Benefit Representative (SBHR) for North Carolina’s medical plan
  • Tracks and identifies ACA eligibility; processes ACA 1094-C and 1095-C forms annually
  • Organizes annual open enrollment through inter-departmental coordination for medical and optional benefits
  • Evaluates, implements, and/or monitors benefits programs for success, sustainability, and employee satisfaction
  • Processes changes to employee benefits and reconciles billing for employee benefits
  • Provides monthly reporting to payroll for new hires, terminated employees, benefits, and leave of absences
  • Maintains relationships with the benefit broker(s) of record and ensure online benefit enrollment systems are properly integrating with the Payroll/Human Resources Information System
  • Communicates with and builds relationships with benefits broker, insurance carriers, and employees as it relates to benefit offerings and programs
  • Coordinates annual employee health and wellness fair
  • Oversee process for identifying and acknowledging employee years of service
  • Responsible for employee benefits compliance reporting
  • Maintains and files employee correspondence, benefit files, and other records in an electronic format

Other Important Functions
:
  • Assists with a variety of compliance reports (including Staff Information Report, IPEDS, Census) and other data management/analysis
  • Assists with a variety of Human Resources projects
  • Participates in interdepartmental cross training
  • Reviews Employee Handbook regularly and remains up-to-date on policies
  • Serves as back up to the Human Resources Generalist
  • Serves on and/or leads various committees
  • Collaborates with other NC Community Colleges to learn best practices
  • May serve as back-up to other roles in Human Resources
  • Other duties as deemed appropriate and assigned by supervision

Qualifications

QUALIFICATIONS

Knowledge of
:
  • Ability to conduct research, analyze information and data, and present findings in a concise format, including analyzing and interpret policies, practices, and procedures

Requires attention to detail with strong written and verbal communications skills, including interpersonal communications and relationship management

  • Demonstrates effective customer service principles
  • Strong team player with ability to also work effectively independently
  • Familiarity of federal and state wage and salary laws and regulations

Ability To
:
  • Maintain the security of confidential information.
  • Establish and maintain cooperative working relationships with those contacted in the course of work.
  • Interpret and apply CFCC goals, objectives, policies, procedures, rules, and regulations
  • Maintain effective audio-visual discrimination and perception needed for:
  • Making observations
  • Reading and writing
  • Communicating with others
  • Operating assigned equipment
  • Handling varied tasks simultaneously
  • Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following:
  • Standing or sitting for extended periods of time
  • Operating assigned equipment
  • Handling varied tasks simultaneously
  • Bending, stooping, climbing, or lifting up to 20 pounds
  • Maintain mental capacity, which allow the capability of:
  • Making sound decisions
  • Responding to questions and inquiries effective while using tact and diplomacy
  • Demonstrating intellectual capabilities
  • Paying attention to detail leading to accuracy and thoroughness of work
  • Maintaining sensitivity, objectivity, confidentiality, and discretion when performing work

EXPERIENCE AND TRAINING GUIDELINES
A combination of experience and training that would likely provide the required knowledge and abilities is qualifying within the parameters listed in the minimum education and training below. A typical way to obtain the knowledge and abilities would be:

Minimum Education:
  • Bachelor’s degree from a regionally accredited institution in Human Resources, Business Administration, or related field

Minimum Experience
:
  • Three or more years of direct Human Resources experience involving any of the Human Resources functional areas
  • Experience with HRIS systems
  • Working knowledge of employee benefits, employee health and wellness and employment laws, such as FMLA, FLSA, ADA, EEO, and other federal, state, and local regulations
  • Computer skills and technical proficiency in Microsoft Office and Google applications
  • Excellent written, verbal, and interpersonal communication skills

Preferred Education/Training, Experience, Skills
:
  • Advanced Degree from a regionally accredited institution in Human Resources or related field
  • Five or more years of experience in employee benefits, employee health and wellness, work culture, and employment laws, such as FMLA, FLSA, ADA, EEO, and other federal, state, and local regulations
  • Familiarity with HRIS systems, such as TimeClock Plus, Ellucian (Colleague), and/or etrieve (SoftDocs)
  • Knowledge of and experience in NC Retirement System and State Health Plan
  • Human Resources experience within a Higher Education work environment

Supplemental Information

Special Instructions to Applicants:

This position REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAINING CERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying.

Candidates are required to submit OFFICIAL TRANSCRIPTS for all degrees obtained prior to their first day of work or hire date. If the highest level of education is a High School diploma or equivalent, proof of completion is required.

Candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master's degree conferred by a regionally accredited college or university in the United States.

To claim veterans’ preference, all eligible persons shall submit a DD Form 214, Certificate of Release or Discharge from Active Duty, to Human Resources during the application process. Human Resources will verify eligibility.

STATEMENT OF NON-DISCRIMINATION

Cape Fear Community College, its faculty and staff, and the Board of Trustees are fully committed to the principles and practice of equal employment and educational opportunities. The College does not discriminate against applicants, students, or employees in any programs and activities provided on the basis of race, color, national origin, sex (including pregnancy and sexual orientation), gender (including gender identity and status as a transgender or transsexual individual), disability, religion, age, genetic information, veteran status or any other protected status as required by Title IX of the Educational Amendments of 1972, Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964 and any other applicable statutes and CFCC policies.

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