What are the responsibilities and job description for the Automotive Service Writer/Advisor position at Capitol South CDJR?
Join the Capitol South CDJR Family as an Automotive Service Writer!
About Us:
At Capitol South CDJR, we don’t just sell and service vehicles—we create lasting relationships with our customers and employees. Located in vibrant New London, CT, we’re proud to serve the surrounding communities with top-notch automotive care and exceptional customer service. As we grow, we’re searching for a dedicated and enthusiastic Automotive Service Writer to join our dynamic service team.
Your Role:
As an Automotive Service Writer, you’ll be the friendly, knowledgeable face guiding customers through their service experience. From initial consultations to final pickups, you’ll ensure each customer feels confident and cared for every step of the way.
Key Responsibilities:
- Welcome customers warmly and identify their vehicle service needs.
- Clearly explain repair recommendations and prepare accurate cost estimates.
- Act as a liaison between customers and technicians, ensuring smooth communication.
- Keep customers informed on service progress and any additional needs.
- Promote dealership services, maintenance plans, and special offers.
- Order necessary parts and coordinate timely service completion.
- Maintain precise records of all services performed.
What We’re Looking For:
- Previous experience as a service writer or in a similar automotive role.
- Stellar customer service and communication skills.
- Solid understanding of vehicle systems and repair processes.
- Ability to thrive in a fast-paced, multitasking environment.
- Proficiency in relevant computer systems/software.
- A valid driver’s license is required.
What We Offer:
- Competitive Pay: Salary plus performance-based bonuses.
- Comprehensive Benefits: Health, dental, and vision insurance.
- Paid Time Off: Enjoy holidays and vacation time with loved ones.
- Growth Opportunities: Ongoing training and career development.
- Positive Environment: Join a friendly, supportive team that values your contributions.
Why Capitol South CDJR?
At Capitol South, we treat every employee like family. Our dealership is growing, and we’re passionate about helping our team members succeed both personally and professionally. Whether you’re a seasoned service writer or eager to grow your skills in the automotive industry, you’ll find a home here.
Take the next step in your career today!
Apply now and become part of a team that’s as driven as the vehicles we service.
Job Type: Full-time
Pay: $65,000.00 - $95,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Days:
- Monday to Friday
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $65,000 - $95,000