Demo

COMPTROLLER - HUMAN RESOURCES WORKPLACE INVESTIGATOR HUMAN RESOURCES SPCLST V

CAPPS
Austin, TX Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 4/17/2025

Job Description

Applications must be filed at https : / / capps.taleo.net / careersection / ex / jobdetail.ftl?job=00046312

Please note that this job posting can be closed without notice and earlier than the closing date indicated in the posting if a suitable candidate is found. We encourage applicants to submit and complete the application promptly.

Are you ready to grow, make a positive impact? If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!

Innovation, collaboration, and a commitment to excellence best describes the culture here at the Comptroller's Office. We take pride in the work we do serving as Texas' accountant, tax collector, treasurer, and much more! The Comptroller's office serves virtually every citizen in the state. As Texas' chief tax collector, accountant, revenue estimator, treasurer and purchasing manager, the agency is responsible for writing the checks and keeping the books for the multi-billion-dollar business of state government.

Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take very seriously our collective commitment to public service. Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance.

Click here to see an inside look at the Texas Comptroller's office!

About The Division

The Human Resources Division supports the agency's strategic direction by assisting management in meeting staffing needs and managing people. This includes recruiting and hiring staff; on-boarding new hires; coordinating benefits; training and developing the workforce on HR topics; creating and implementing employee engagement initiatives; and facilitating separation. Human Resources' professionals are consultants and business partners; they advise managers and employees on workforce issues and help the agency achieve its business goals.

General description

Join the Human Resources as a Workplace Investigator! Work in a fast-paced, multi-project environment. Provides coaching, guidance, and investigation services to managers and employees related to employee complaints, allegations of mistreatment, and policy violations and ensures compliance with agency policy, state and federal laws and regulations relative to equal employment opportunity, Americans with Disabilities Act (ADA) and ADA Amendments Act (ADAAA). The workplace investigator will lead investigations from start to finish, including capturing intake information, conducting interviews, gathering, and analyzing evidence, documenting findings, and communicating findings and / or recommendations to the appropriate parties. The candidate must have the ability to learn new concepts quickly and apply knowledge appropriately in a highly active environment with ever-changing circumstances. Apply today and help the Comptroller's office keep the Texas economy strong.

Work Hours

Agency standard work hours are Monday through Friday from 8am to 5pm, 40 hours per week with occasional evening and weekend hours. Hours are subject to change based upon business need or division determination.

This position may be eligible for a flexible / hybrid work schedule if certain conditions are met; working arrangements may change at any time as business necessitates.

Qualifications :

Minimum Qualifications

  • Graduation from an accredited college or university with a bachelor's degree.
  • Quantifiable years of experience in performing complex human resources functions involving employee relations, employee dispute resolution, and / or performance management.

Preferred Qualifications

  • Graduation from an accredited college or university with a degree in human resources management, business, psychology, or public administration or related field.
  • Employment and HR-related laws, including Title VII.
  • Americans with Disability Act (ADA) and Americans with Disability Amendments Act (ADAA) case management and compliance.
  • Case management of FMLA, Workers' compensation, special leave, and processing employee benefits.
  • Project Management methodologies.
  • Reviewing, leading, advising on, and resolving sensitive employee concerns and investigations.
  • Designing and conducting employee relations training for managers and leaders.
  • Substitutions

    One (1) additional year of experience performing complex human resources functions involving employee relations, employee dispute resolution and / or performance management may substitute for thirty semester hours of educational requirement with a maximum substitution of 120 semester hours (four years).

    Licenses and Certifications

    Preferred : Professional Human Resources (PHR) or Senior Professional Human Resources (SPHR) and / or SHRM-CP, SHRM-SCP.

    SUMMARY OF PHYSICAL REQUIREMENTS

    Employees are required to use their personal mobile phones as a part of 2 factor / multi factor authentication for accessing CPA systems securely. You will also receive critical / emergency calls / texts on your cell phone to ensure immediate communication.

    In this role you will

  • Serves as an agency Dispute Resolution Officer.
  • o Investigates complaints, allegations of mistreatment involving discrimination, sexual harassment, retaliation, or other potential discriminatory practices and / or policy violations.

    o Conduct investigative interviews of the complainant, respondent, witnesses, and other relevant parties to ensure a thorough, fair, and timely resolution.

    o Gather facts and review evidence from all sources to establish the extent and nature of the allegation. May review documents, reports, time and leave summary, employment history, and any other relevant data sources connected to the investigation.

    o Prepares a written investigation summary outlining the overview of the complaint, a summary of fact-finding, and recommended resolution for HR management and Legal Counsel review.

    o Works cooperatively between leadership, employee, and Legal Counsel, making recommendations for resolution, including corrective action.

    o Facilitates the timely resolution of complaints, grievances, and disputes brought by employees and management concerning the work environment; provides coaching and guidance to resolve employee disputes as needed.

    o Assist with the investigation and resolution of other workplace concerns to determine the appropriate approach and to ensure fair and consistent treatment of all employees.

    o Monitor and implement corrective action plans to enhance controls and processes.

    o Works closely with legal, management, and employees to improve work relationships, build morale, and increase productivity and retention.

  • Develop and optimize investigation standard operating procedures to ensure transparency, objectivity, and consistency throughout the investigative process.
  • Proactively identify trends and themes to develop strategies that will mitigate risks.
  • Interprets rules and regulations in order to counsel agency personnel; and ensures compliance with agency policy and procedures, state and federal laws and regulations.
  • Assists in maintaining the employee handbook to include developing, reviewing, revising, and implementing policies, procedures, and directives related to human resources activities. May facilitate workgroups with other agency stakeholders for input.
  • Provides training to agency employees and / or management on CPA policies and procedures relative to the disciplinary process, compliance issues relative to federal and state laws, and performance management.
  • Performs other related duties as assigned.
  • Maximize Your Earnings!

    At the Comptroller's office, we know potential employees are looking for more than just a paycheck. The agency offers a strong benefits package for you and your family. Insurance, retirement plans, and a flexible work schedule are just the start. See our benefits offering

    If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!

    Important Note to the Candidate :

    Salary is contingent upon qualifications. If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.

    MILITARY PREFERENCE

    To receive MILITARY PREFERENCE, you are required to provide proof by attaching the necessary documentation to this job application.

    https : / / hr.sao.texas.gov / CompensationSystem / JobDescriptions

    Click on the occupational category for the position.

    Additional MOS can be found at the State Auditor's Office,

    Military Crosswalk Guide.

    The Texas Veterans Commission provides helpful employment information. Go to : http : / / www.texasskillstowork.com, http : / / www.onetonline.org, https : / / hr.sao.texas.gov / CompensationSystem / JobDescriptions / or www.careeronestop.org for assistance translating your military experience and training courses into civilian job terms, qualifications / requirements and skill sets.

    Applications submitted through Work in Texas :

    Work In Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile.

    The Comptroller's Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity.

    An applicant must be eligible to work in the United States to be hired at the Comptroller's office and must remain eligible, without sponsorship or any assurance of financial or other assistance from this agency, during the term of their employment.

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a COMPTROLLER - HUMAN RESOURCES WORKPLACE INVESTIGATOR HUMAN RESOURCES SPCLST V?

    Sign up to receive alerts about other jobs on the COMPTROLLER - HUMAN RESOURCES WORKPLACE INVESTIGATOR HUMAN RESOURCES SPCLST V career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $72,051 - $89,364
    Income Estimation: 
    $90,738 - $114,279
    Income Estimation: 
    $132,976 - $201,974
    Income Estimation: 
    $106,129 - $145,100
    Income Estimation: 
    $121,512 - $169,501
    Income Estimation: 
    $114,907 - $150,919
    Income Estimation: 
    $156,288 - $210,152
    Income Estimation: 
    $132,976 - $201,974
    Income Estimation: 
    $99,975 - $138,209
    Income Estimation: 
    $114,907 - $150,919
    Income Estimation: 
    $132,976 - $201,974
    Income Estimation: 
    $106,129 - $145,100
    Income Estimation: 
    $121,512 - $169,501
    Income Estimation: 
    $90,738 - $114,279
    Income Estimation: 
    $113,831 - $142,748
    Income Estimation: 
    $132,976 - $201,974
    Income Estimation: 
    $106,129 - $145,100
    Income Estimation: 
    $121,512 - $169,501
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at CAPPS

    CAPPS
    Hired Organization Address Mart, TX Full Time
    Requirements To be successful in this role, you will need: - A strong foundation in office procedures and technology. - ...
    CAPPS
    Hired Organization Address Mart, TX Full Time
    Benefits CAPPS offers a comprehensive benefits package, including: - Health insurance - Retirement plan - Paid holidays ...
    CAPPS
    Hired Organization Address Mart, TX Full Time
    About CAPPS CAPPS is an equal opportunity employer committed to providing a workplace that is inclusive and respectful o...
    CAPPS
    Hired Organization Address Mart, TX Full Time
    Job Overview CAPPS is seeking a highly skilled Clerical Professional to join our team. As a TJJD Clerk II , you will per...

    Not the job you're looking for? Here are some other COMPTROLLER - HUMAN RESOURCES WORKPLACE INVESTIGATOR HUMAN RESOURCES SPCLST V jobs in the Austin, TX area that may be a better fit.

    Human Resources Generalist

    DFI Resources LLC, Austin, TX

    AI Assistant is available now!

    Feel free to start your new journey!