What are the responsibilities and job description for the COMPTROLLER - HUMAN RESOURCES WORKPLACE INVESTIGATOR HUMAN RESOURCES SPCLST V position at CAPPS?
Job Description
Applications must be filed at https : / / capps.taleo.net / careersection / ex / jobdetail.ftl?job=00046312
Please note that this job posting can be closed without notice and earlier than the closing date indicated in the posting if a suitable candidate is found. We encourage applicants to submit and complete the application promptly.
Are you ready to grow, make a positive impact? If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!
Innovation, collaboration, and a commitment to excellence best describes the culture here at the Comptroller's Office. We take pride in the work we do serving as Texas' accountant, tax collector, treasurer, and much more! The Comptroller's office serves virtually every citizen in the state. As Texas' chief tax collector, accountant, revenue estimator, treasurer and purchasing manager, the agency is responsible for writing the checks and keeping the books for the multi-billion-dollar business of state government.
Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take very seriously our collective commitment to public service. Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance.
Click here to see an inside look at the Texas Comptroller's office!
About The Division
The Human Resources Division supports the agency's strategic direction by assisting management in meeting staffing needs and managing people. This includes recruiting and hiring staff; on-boarding new hires; coordinating benefits; training and developing the workforce on HR topics; creating and implementing employee engagement initiatives; and facilitating separation. Human Resources' professionals are consultants and business partners; they advise managers and employees on workforce issues and help the agency achieve its business goals.
General description
Join the Human Resources as a Workplace Investigator! Work in a fast-paced, multi-project environment. Provides coaching, guidance, and investigation services to managers and employees related to employee complaints, allegations of mistreatment, and policy violations and ensures compliance with agency policy, state and federal laws and regulations relative to equal employment opportunity, Americans with Disabilities Act (ADA) and ADA Amendments Act (ADAAA). The workplace investigator will lead investigations from start to finish, including capturing intake information, conducting interviews, gathering, and analyzing evidence, documenting findings, and communicating findings and / or recommendations to the appropriate parties. The candidate must have the ability to learn new concepts quickly and apply knowledge appropriately in a highly active environment with ever-changing circumstances. Apply today and help the Comptroller's office keep the Texas economy strong.
Work Hours
Agency standard work hours are Monday through Friday from 8am to 5pm, 40 hours per week with occasional evening and weekend hours. Hours are subject to change based upon business need or division determination.
This position may be eligible for a flexible / hybrid work schedule if certain conditions are met; working arrangements may change at any time as business necessitates.
Qualifications :
Minimum Qualifications
- Graduation from an accredited college or university with a bachelor's degree.
- Quantifiable years of experience in performing complex human resources functions involving employee relations, employee dispute resolution, and / or performance management.
Preferred Qualifications
Substitutions
One (1) additional year of experience performing complex human resources functions involving employee relations, employee dispute resolution and / or performance management may substitute for thirty semester hours of educational requirement with a maximum substitution of 120 semester hours (four years).
Licenses and Certifications
Preferred : Professional Human Resources (PHR) or Senior Professional Human Resources (SPHR) and / or SHRM-CP, SHRM-SCP.
SUMMARY OF PHYSICAL REQUIREMENTS
Employees are required to use their personal mobile phones as a part of 2 factor / multi factor authentication for accessing CPA systems securely. You will also receive critical / emergency calls / texts on your cell phone to ensure immediate communication.
In this role you will
o Investigates complaints, allegations of mistreatment involving discrimination, sexual harassment, retaliation, or other potential discriminatory practices and / or policy violations.
o Conduct investigative interviews of the complainant, respondent, witnesses, and other relevant parties to ensure a thorough, fair, and timely resolution.
o Gather facts and review evidence from all sources to establish the extent and nature of the allegation. May review documents, reports, time and leave summary, employment history, and any other relevant data sources connected to the investigation.
o Prepares a written investigation summary outlining the overview of the complaint, a summary of fact-finding, and recommended resolution for HR management and Legal Counsel review.
o Works cooperatively between leadership, employee, and Legal Counsel, making recommendations for resolution, including corrective action.
o Facilitates the timely resolution of complaints, grievances, and disputes brought by employees and management concerning the work environment; provides coaching and guidance to resolve employee disputes as needed.
o Assist with the investigation and resolution of other workplace concerns to determine the appropriate approach and to ensure fair and consistent treatment of all employees.
o Monitor and implement corrective action plans to enhance controls and processes.
o Works closely with legal, management, and employees to improve work relationships, build morale, and increase productivity and retention.
Maximize Your Earnings!
At the Comptroller's office, we know potential employees are looking for more than just a paycheck. The agency offers a strong benefits package for you and your family. Insurance, retirement plans, and a flexible work schedule are just the start. See our benefits offering
If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!
Important Note to the Candidate :
Salary is contingent upon qualifications. If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.
MILITARY PREFERENCE
To receive MILITARY PREFERENCE, you are required to provide proof by attaching the necessary documentation to this job application.
https : / / hr.sao.texas.gov / CompensationSystem / JobDescriptions
Click on the occupational category for the position.
Additional MOS can be found at the State Auditor's Office,
Military Crosswalk Guide.
The Texas Veterans Commission provides helpful employment information. Go to : http : / / www.texasskillstowork.com, http : / / www.onetonline.org, https : / / hr.sao.texas.gov / CompensationSystem / JobDescriptions / or www.careeronestop.org for assistance translating your military experience and training courses into civilian job terms, qualifications / requirements and skill sets.
Applications submitted through Work in Texas :
Work In Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile.
The Comptroller's Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity.
An applicant must be eligible to work in the United States to be hired at the Comptroller's office and must remain eligible, without sponsorship or any assurance of financial or other assistance from this agency, during the term of their employment.