What are the responsibilities and job description for the Logistics Operations Manager position at Capstone Logistics?
About Capstone Logistics
Capstone Logistics is a North American supply chain solutions partner with more than 650 operating locations and 19,000 associates. We offer integrated, end-to-end logistics solutions to help partners reduce warehousing and transportation costs.
Job Description
This is an outstanding career opportunity for a driven, successful Warehouse Leader with 2-5 years of increasing management responsibility in the distribution/transportation fields. This position offers a competitive salary, bonus potential, and a benefit package after 30 days.
The Opportunity:
You will learn to represent Capstone with our Partners, manage day-to-day activities with associates, all while ensuring that safety and productivity are always the focus. At this stage, you may be asked to run portions of the business or perhaps an entire shift. The Site Supervisor will train new hires and provide an environment that is team-centric.
Daily Responsibilities:
- Negotiation of rates with common carrier representatives
- Running site with safety and efficiency as priorities
- Writing and balancing daily bank deposits Creation of daily work logs and transmission of same to corporate
- Audit of daily labor and billing reports
- Ensure customer needs are met on a daily basis
- Document and resolve any customer service or associate issues daily
- Ensure all associates follow Capstone policies and work rules including Capstone safety work rules
- Hold weekly safety meetings and ensure associate participation
- Assist in managing Site and Departmental budget
- Scheduling associate shifts based on customer requirements
- Interview, hire, and train new associates
- Supervise timely and accurate data entry for all services performed
- Complete daily closeout, including cash balancing, data upload, and payroll record administration according to Capstone policies and standard operating procedures
Qualifications:
- 2 years of supervisory / leadership experience in an industrial setting
- Proven experience in providing high levels of customer service to internal and external customers
- Ability to train, coach, and mentor warehouse associates
- Excellent interpersonal and communication skills (written and verbal) Strong organization and prioritizing skills
- Ability to simultaneously perform multiple tasks
- Ability to solve problems and make effective decisions in a fast-paced environment
- Ability to manage budgets; read and interpret P&L statements; and prepare related management reports
- Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint
Why Work at Capstone Logistics?
- Competitive Salary
- Quarterly incentive based on operational performance
- Benefits - on the 1st following 30 days of employment
- Career growth-our company looks to promote from within first
- Paid Training, Safety Incentives
- Our team fully embraces a high-performance culture, that inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities
