What are the responsibilities and job description for the Front Office Representative position at Captura Hall?
Company Description
About Us:
Captura Hall is a leading organization focused on providing exceptional services that prioritize customer satisfaction and operational excellence. We are committed to delivering high-quality results while fostering an inclusive and supportive work environment. As we continue to grow, we seek passionate and dedicated individuals to join our team and contribute to our ongoing success.
Job Description
Job Description:
We are looking for a Front Office Representative to be the face of our company, ensuring an excellent experience for clients, visitors, and staff. In this role, you will be responsible for managing front desk operations, handling client inquiries, and providing administrative support to various departments. The ideal candidate will be highly organized, customer-focused, and a team player with strong communication skills.
Responsibilities:
Skills & Qualifications:
Benefits:
About Us:
Captura Hall is a leading organization focused on providing exceptional services that prioritize customer satisfaction and operational excellence. We are committed to delivering high-quality results while fostering an inclusive and supportive work environment. As we continue to grow, we seek passionate and dedicated individuals to join our team and contribute to our ongoing success.
Job Description
Job Description:
We are looking for a Front Office Representative to be the face of our company, ensuring an excellent experience for clients, visitors, and staff. In this role, you will be responsible for managing front desk operations, handling client inquiries, and providing administrative support to various departments. The ideal candidate will be highly organized, customer-focused, and a team player with strong communication skills.
Responsibilities:
- Greet and assist clients, visitors, and employees in a professional and courteous manner
- Answer phone calls, emails, and inquiries, directing them to the appropriate departments
- Manage office schedules, appointments, and meetings
- Ensure the front office area is clean, organized, and welcoming at all times
- Handle incoming and outgoing mail, packages, and correspondence
- Maintain office supplies and inventory
- Provide administrative support to various departments as needed
- Assist in coordinating office events or meetings
- Perform other duties as assigned by management
Skills & Qualifications:
- Previous experience in a front office or customer service role preferred
- Strong communication and interpersonal skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Excellent organizational skills with the ability to manage multiple tasks
- A proactive and customer-focused attitude
- Ability to work well in a fast-paced environment
- High school diploma or equivalent required; additional qualifications or certifications in office administration are a plus
Benefits:
- Competitive salary
- Opportunities for career growth and professional development
- Health and wellness benefits
- Paid time off and holidays
- Positive, supportive, and team-oriented work environment
