What are the responsibilities and job description for the Front Office Representative position at Dezign Comm?
Department: Dezign Comm
Location: Grand Rapids, MI
Compensation: $17.25 - $24.00 / hour
Job Title: Front Office Representative
Location: Grand Rapids, MI
Job Type: Full-timeJob Summary:
We are seeking a highly motivated and personable Front Office Representative to join our dynamic team. As the first point of contact for our clients and visitors, you will play a crucial role in creating a positive and welcoming environment. This position requires excellent communication skills, a strong attention to detail, and the ability to manage multiple tasks efficiently.
Key Responsibilities
- Greet and welcome clients and visitors in a friendly and professional manner.
- Answer incoming phone calls, directing them to the appropriate personnel, and taking messages as necessary.
- Schedule and confirm appointments, ensuring the calendar is up-to-date and organized.
- Maintain the front office area, ensuring it is clean, stocked, and welcoming at all times.
- Provide information about the company's services and assist clients as needed.
- Handle incoming and outgoing mail and packages, ensuring timely delivery and proper handling.
- High school diploma or equivalent; additional qualifications in office administration are a plus.
- Proven experience as a receptionist or in a similar customer service role.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities, with attention to detail.
- Proficient in Microsoft Office Suite and general office equipment.
- Ability to work independently as well as part of a team.
- Opportunities for growth and career advancement.
- Paid time off and holidays.
- Health, dental, and vision insurance options.
- A supportive and collaborative work environment.
- Training and development opportunities.
Salary : $17 - $24
