What are the responsibilities and job description for the Front Office Representative position at Iris Comm Lab?
Job Description
Job Description
Description
Location : Grand Rapids, MI
Job Type : Full-time
We are seeking a highly motivated and personable Front Office Representative to join our dynamic team. As the first point of contact for our clients and visitors, you will play a crucial role in creating a positive and welcoming environment. This position requires excellent communication skills, a strong attention to detail, and the ability to manage multiple tasks efficiently.
Key Responsibilities
- Greet and welcome clients and visitors in a friendly and professional manner.
- Answer incoming phone calls, directing them to the appropriate personnel, and taking messages as necessary.
- Schedule and confirm appointments, ensuring the calendar is up-to-date and organized.
- Maintain the front office area, ensuring it is clean, stocked, and welcoming at all times.
- Provide information about the company's services and assist clients as needed.
- Handle incoming and outgoing mail and packages, ensuring timely delivery and proper handling.
Skills, Knowledge and Expertise
Benefits
