What are the responsibilities and job description for the Sr Manager, PSAO Network and Payor Relations position at Cardinal Health?
Job Description
What Product and Solutions Marketing contributes to Cardinal Health
Marketing is responsible for assessing customer needs, market conditions and competition to inform business strategy. Marketing implements the strategy through developing, commercializing and monitoring the appropriate products and services.
Product & Solutions Marketing is responsible for defining the product / service and market strategy and life cycle management including customer need identification, market research, product or service offering, pricing, positioning, promotion, branding and distribution to drive customer loyalty, sales growth and improved profitability.
Job Summary
The Senior Manager, PSAO Network & Payor Relations is a key management position that leads the PBM relations team and is the primary point of contact for contract compliance and issue resolution between PSAO Network members and Payor partners including but not limited to issues arising from contract disputes, application of contract terms and affiliations. This customer audience focused role is responsible for upstream and downstream communications and oversight of PSAO Network Tier 2 support.
Responsibilities
Oversees PBM Relations Team including Tier 2 support
Supervises PSAO Network Affiliations and Credentialling Team
Supervises PBM Contract compliance including effective rate terms and conditions in collaboration with PBM Analytics Team
Addresses customer concerns pertaining to market trends and contract terms and conditions
Aligns internal sales team with designed go-to-market message.
Oversees the functional management of direct reports including but not limited to career development, succession planning to meet the organization's needs.
Qualifications
8-12 years of experience, preferred
Bachelor’s degree in related field, or equivalent work experience, preferred
Strong understanding of pharmacy claim processing and PBM practices, preferred
Understanding of retail pharmacy operations , preferred
Previous personnel / team management, including multiple layers of managers and people leaders, preferred
Knowledge and experience with operational excellence models, preferred
Ability to travel 15% or as needed
What is expected of you and others at this level
Manages department operations and supervises professional employees, front line supervisors and / or business support staff
Participates in the development of policies and procedures to achieve specific goals
Ensures employees operate within guidelines
Decisions have a short term impact on work processes, outcomes and customers
Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management
Interactions normally involve resolution of issues related to operations and / or projects
Gains consensus from various parties involved
Anticipated salary range : $103,500-147,900
Bonus eligible : Yes
Benefits : Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close : 4 / 1 / 2025
- if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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Salary : $103,500 - $147,900
