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Sr Manager, PSAO Network and Payor Relations

Hispanic Technology Executive Council
Dublin, OH Full Time
POSTED ON 2/14/2025
AVAILABLE BEFORE 5/8/2025

Job Description

What Product and Solutions Marketing contributes to Cardinal Health

Marketing is responsible for assessing customer needs, market conditions and competition to inform business strategy. Marketing implements the strategy through developing, commercializing and monitoring the appropriate products and services.

Product & Solutions Marketing is responsible for defining the product / service and market strategy and life cycle management including customer need identification, market research, product or service offering, pricing, positioning, promotion, branding and distribution to drive customer loyalty, sales growth and improved profitability.

Job Summary

The Senior Manager, PSAO Network & Payor Relations is a key management position that leads the PBM relations team and is the primary point of contact for contract compliance and issue resolution between PSAO Network members and Payor partners including but not limited to issues arising from contract disputes, application of contract terms and affiliations. This customer audience focused role is responsible for upstream and downstream communications and oversight of PSAO Network Tier 2 support.

Responsibilities

  • Oversees PBM Relations Team including Tier 2 support
  • Supervises PSAO Network Affiliations and Credentialling Team
  • Supervises PBM Contract compliance including effective rate terms and conditions in collaboration with PBM Analytics Team
  • Addresses customer concerns pertaining to market trends and contract terms and conditions
  • Aligns internal sales team with designed go-to-market message.
  • Oversees the functional management of direct reports including but not limited to career development, succession planning to meet the organization's needs.

Qualifications

  • 8-12 years of experience, preferred
  • Bachelors degree in related field, or equivalent work experience, preferred
  • Strong understanding of pharmacy claim processing and PBM practices, preferred
  • Understanding of retail pharmacy operations , preferred
  • Previous personnel / team management, including multiple layers of managers and people leaders, preferred
  • Knowledge and experience with operational excellence models, preferred
  • Ability to travel 15% or as needed
  • What is expected of you and others at this level

  • Manages department operations and supervises professional employees, front line supervisors and / or business support staff
  • Participates in the development of policies and procedures to achieve specific goals
  • Ensures employees operate within guidelines
  • Decisions have a short term impact on work processes, outcomes and customers
  • Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management
  • Interactions normally involve resolution of issues related to operations and / or projects
  • Gains consensus from various parties involved
  • Anticipated salary range : $103,500-147,900

    Bonus eligible : Yes

    Benefits : Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

  • Medical, dental and vision coverage
  • Paid time off plan
  • Health savings account (HSA)
  • 401k savings plan
  • Access to wages before pay day with myFlexPay
  • Flexible spending accounts (FSAs)
  • Short- and long-term disability coverage
  • Work-Life resources
  • Paid parental leave
  • Healthy lifestyle programs
  • Application window anticipated to close : 4 / 1 / 2025

  • if interested in opportunity, please submit application as soon as possible.
  • The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidates geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

    Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

    Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

    Salary : $103,500 - $147,900

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