What are the responsibilities and job description for the Administrative Assistant/Receptionist for Apartment Community position at Career Strategies, Inc.?
We are seeking a dedicated Leasing Agent to join our dynamic team. As a Leasing Agent or Admin, you will be responsible for resident interaction, customer service, and other administrative functions.
The ideal candidate will have a strong background in sales, administrative tasks, and facilities management.
Duties:
- Assist in the day-to-day operations of the leasing office, including answering phone calls, responding to emails, and providing information to potential renters.
- Conduct property tours, highlighting the features and benefits of our properties.
- Use OneSite to manage leads, track follow-ups, and monitor the sales pipeline.
- Utilize LIHTC and other programs to assist low-income families and individuals in finding affordable housing options.
- Provide exceptional customer service, resolving any issues or concerns in a professional and courteous manner.
- Develop and maintain a thorough understanding of the legal requirements and regulations surrounding leasing and rental agreements.
- Collaborate with the facilities management team to ensure that all properties are well-maintained and ready for showings.
- Utilize conflict management skills to resolve disputes between tenants and management.
- Identify opportunities to upsell or cross-sell other services or properties to maximize revenue and drive sales.
- Maintain accurate and detailed records of all transactions, including lease agreements and property maintenance schedules.
Experience:
- Prior experience in sales, customer service, or administrative roles is highly desirable.
- Experience with property management or facilities management is a plus.
- Proficiency in data entry software and other administrative tools is necessary.
- Knowledge of legal administrative procedures and compliance.
- Experience with conflict management and customer service is essential.
- Familiarity with upselling and cross-selling techniques is beneficial.
- A background in sales and marketing is highly valued.
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Skills:
- Data entry
- LIHTC
- OneSite
- Customer service
- Upselling
- Administrative
- Sales
- Facilities management
- Conflict management
Career Strategies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- Referral program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
People with a criminal record are encouraged to apply
Experience:
- Yardi: 1 year (Required)
- Apartment Industry: 1 year (Required)
Work Location: In person
Salary : $19 - $21
