What are the responsibilities and job description for the Credit Collections Specialist position at CAREERXCHANGE®, Inc.?
Job Title: Credit and Collections Specialist
Location: Doral, FL
Industry: Wholesale Supplier of Mechanical Parts
Department: Accounts Receivables
Schedule: Full-Time | On-Site
Company Overview:
We are a well-established and growing wholesale supplier of mechanical parts serving clients across various industries including HVAC, automotive, manufacturing, and construction. Our company takes pride in offering high-quality products, exceptional customer service, and timely distribution to our business partners throughout the region. As we continue to expand, we are seeking a dedicated and experienced Credit and Collections Specialist to join our team and play a key role in maintaining healthy cash flow and customer relationships.
Position Summary:
The Credit and Collections Specialist will work directly within our Accounts Receivables department, managing a high volume of customer accounts and ensuring timely collections. The ideal candidate will have a strong background in credit and collections within wholesale, supplier, or manufacturing industries, and must be fully bilingual in English and Spanish to support our diverse customer base. This position requires strong attention to detail, excellent communication skills, and the ability to handle fast-paced environments with professionalism and urgency.
Key Responsibilities:
- Proactively manage the collection process on a large volume of customer accounts to ensure timely payments
- Monitor aging reports and follow up with customers through phone calls, emails, and written correspondence
- Analyze customer accounts and identify discrepancies, short payments, and potential collection risks
- Review and approve credit applications, perform credit checks, and make recommendations based on financial analysis
- Maintain detailed documentation of collection activities and customer communications in the ERP system
- Coordinate with the sales and customer service teams to resolve billing or product-related issues impacting payment
- Prepare regular reports for management, highlighting collection status, delinquent accounts, and cash flow forecasts
- Recommend accounts for escalation or legal action when necessary, and work with external collection agencies as required
Qualifications:
- Minimum 3 years of experience in credit and collections, preferably within a wholesale supplier or manufacturing environment
- Proven experience handling high-volume accounts receivables
- Fully bilingual in English and Spanish (both written and spoken)
- Strong knowledge of credit assessment tools, financial reports, and ERP/accounting software (QuickBooks, NetSuite, SAP, or similar)
- Excellent communication, negotiation, and customer service skills
- High attention to detail, strong organizational skills, and the ability to prioritize tasks effectively
- Team player with the ability to collaborate across departments
- Associate or Bachelor’s degree in Accounting, Finance, Business Administration, or a related field is preferred, but not required
What We Offer:
- Opportunity to join a growing, stable company with long-term career potential
- Collaborative team environment with supportive leadership
- Room for career advancement and professional growth
- Competitive compensation based on experience
- Benefits package including health insurance, paid time off, and more
How to Apply:
If you meet the qualifications and are looking to grow your career in a fast-paced, reputable organization, we encourage you to apply today. Qualified candidates may also message us directly with their resume or interest in the position.
Salary : $50,000 - $65,000