Front Desk Receptionist

JOB DESCRIPTION: The person performs the basic duties of a receptionist in a Primary Care and Urgent Care clinic, but not limited to: greeting patients, check-in and check-out appointments, answering telephones, scheduling appointments, sorting through fax que, collecting co-pays, verifying insurance eligibility and requirements, providing information to patients as needed, work effectively with providers and other medical staff, scan any documents related to patient care and upload to chart, maintain confidentiality and HIPPAA compliance in accordance with Federal Guidelines, maintaining the reception area, and any other duties assigned. The job requires basic skills of using a computer, assisting other offices and providing clerical support for the site. Diplomacy and tact are a requirement of the job.

ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include, but are not limited to, the following tasks, duties, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents in this class.

ESSENTIAL DUTIES AND RESPONSIBILITIES generally include the following. Other duties may be assigned:

• Greets all visitors courteously, determines their needs, checks appointments, and directs or escorts them to the appropriate location.
• Answers incoming calls, and responds appropriately to requests for information.
• Maintains an attractive and comfortable reception area.
• Assists other offices with clerical tasks when needed.
• Performs other duties as assigned or required.

KNOWLEDGE AND SKILLS:

• Ability to type/keyboard efficiently
• Must have some work-related computer experience.
• Ability to greet patients with a positive, welcoming demeanor and handle a variety of office tasks.
• Clerical work experience required.
• Must have excellent telephone skills, and be able to handle multiple high-volume telephone lines.
• Ability to develop and maintain positive relationships with patients, providers and medical staff.
• Ability to learn our medical EMR system effectively (eClinicalWorks experience is a plus)

THE PERFECT CANDIDATE WILL BE:

• Reliable
• Trustworthy
• Able to work with and without direct supervision
• Able to multitask in a fast paced environment
• Detail oriented
• Strong communication and verbal skills

MINIMUM QUALIFICATIONS:

• High School Diploma/GED (Required)
• Must be 21 years of age
• (1) year of clerical/receptionist experience (Preferred)
• (1) year of health care or related experience(Preferred)
• EMR experience (Preferred)
• Knowledge of medical terminology (Preferred)

REQUIRMENTS:

• Level 1 Finger Print Clearance Card (Must have upon hiring)
• Pass a background check
• CPR/First-Aid Certification (Must have upon hiring)
• Pass pre-employment drug screening
• TB skin test within 1 year (Must have upon hiring)

BENEFITS OFFERED:

• Health Insurance
• Vision Insurance
• Paid Holidays
• 2 Weeks PTO, renewed annually
• Room for growth within our company

SCHEDULE:

• Monday-Friday, 7am-4pm with a 1 hour lunch.

If you feel like you are the right fit for this position, please submit your application. Our office is located in Chino Valley.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $16 - $18