What are the responsibilities and job description for the Front Desk Receptionist position at Orthopaedic Specialists of Central Arizona?
Overview
We are seeking a friendly and organized Front Desk Receptionist to be the first point of contact for our patients. The ideal candidate will possess excellent communication skills, a professional demeanor, and the ability to manage multiple tasks efficiently. This role requires a proactive individual who can maintain a welcoming environment while ensuring smooth medical office operations.
Duties
- Greet and assist patients in a courteous and professional manner.
- Answer incoming phone calls, directing them to the appropriate personnel while demonstrating excellent phone etiquette.
- Manage front desk operations, including scheduling appointments and verifying insurance eligibililty.
- Perform clerical tasks such as data entry, scanning, filing.
- Maintain an organized reception area, ensuring it is tidy and presentable at all times.
- Assist with basic administrative tasks as needed to support the team.
- Communicate effectively with patients, providers, and staff to enhance customer service.
Experience
- Previous experience in a front desk or receptionist role is preferred but not mandatory.
- Proficiency in electronic medical records software and computer applications is essential.
- Strong typing skills with attention to detail for accurate data entry.
- Bilingual candidates are highly encouraged to apply, particularly those fluent in Spanish.
- Experience in clerical work or administrative support is advantageous.
If you are a motivated individual with a passion for providing exceptional customer service, we invite you to apply for this rewarding opportunity as a Front Desk Receptionist.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $17 - $19